Financial Center Manager

Bank of America

. Manage a financial center and its employees on a day-to-day basis .

Posted 10/2/2026full-timeAlbany • California • United StatesJunior💰 $76,500 - $109,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management capabilities, focusing on client-centric solutions and operational excellence. Proven ability to develop talent, manage business results, and foster an inclusive team environment.

Highest-signal resume keywords

Leadership ExperienceClient-Centric SolutionsTeam ManagementFinancial Services ExperienceCoaching and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven Decision-MakingProcess KnowledgePerformance InterpretationProblem-SolvingTime Management

Soft Skills

Effective CommunicationRelationship-BuildingCollaborationAdaptabilityCritical Thinking

Certifications & Qualifications

High School DiplomaGEDSecondary School or Equivalent

Industry Keywords

Financial Center ManagementClient RetentionOperational ExcellenceRisk CultureMarket-Level Initiatives

About the role

Key responsibilities & impact

Manage a financial center and its employees on a day-to-day basis
Operate as a business owner and foster a team environment
Instill an effective client-centric and risk culture
Help clients achieve their financial goals
Ensure operational excellence and cohesive effectiveness
Develop talent, including proactive candidate sourcing
Manage client traffic, route clients appropriately, and foster client retention
Manage business results through formalized management routines and coaching
Create a world-class client experience environment
Manage market-level initiatives prescribed by market leaders
Drive operational excellence by engaging employees on business strategy
Manage organizational priorities and effective execution
Create an inclusive team and ensure fair and respectful treatment
Demonstrate process knowledge, data-driven decision-making, simplicity and continuous improvement
Communicate business rationale and connect contributions to results
Lead identification, escalation and resolution of potential risks
Coach and develop team members through feedback
Manage expenses with an owner’s mindset
Recruit, onboard and develop talent and support career mobility
Deliver business outcomes through effective team management, structure and routines

Requirements

What you’ll need

Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Effective collaboration and relationship-building skills
Passion, commitment and drive to improve clients’ financial lives
Ability to identify client solutions and resolve problems independently or with support
Effective and confident communication skills; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws and regulations
Efficient time and capacity management
Ability to manage complexity, prioritize, delegate and execute in a fast-paced environment
Ability to interpret performance results, identify opportunities and hold others accountable
Must be able to work weekends and/or extended hours, including at any financial center within a reasonable commuting distance
High School Diploma / GED / Secondary School or equivalent
FDIC hiring restrictions apply regarding specified criminal history
Desired: one year of management experience including hiring, coaching and developing direct reports
Desired: financial services experience and industry knowledge
Desired: experience meeting or exceeding individual and team goals
Desired: bilingual skills

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Physical, emotional, and financial wellness support
Opportunities to learn, grow, and make an impact
Annual discretionary incentive plan eligibility
Annual discretionary award based on individual, line-of-business/group, and company performance
Paid time off
Resources and support to contribute to business and community impact