Financial Operations Executive – Merchant Mandates Oversight

Bank of America

. Lead a highly tenured team of approximately 35 Merchant Services payment subject matter experts .

Posted 10/21/2026full-timeUnited StatesMid-LevelSenior💰 $178,000 - $280,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Merchant Services and payments, including interchange and network fee management, while leading a high-performing team to optimize financial controls and operational processes. Proven ability to navigate complex payment issues and implement strategic solutions that enhance revenue and mitigate risks.

Highest-signal resume keywords

Merchant Services ExpertisePayments Industry KnowledgeInterchange ManagementFinancial ControlsTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Merchant Acquiring EconomicsEnd-To-End Transaction FlowBilling AccuracyRevenue RealizationExpense ManagementP&L ManagementNetwork Pricing StructuresInvoice ValidationReconciliationAutomation of Processes

Soft Skills

Strategic LeadershipProblem SolvingCommunicationCollaborationMentoring

Industry Keywords

Payments EcosystemCard RegulationsRisk ManagementComplianceFinancial Discipline

About the role

Key responsibilities & impact

Lead a highly tenured team of approximately 35 Merchant Services payment subject matter experts
Provide strategic leadership while personally engaging in complex payments issues
Lead execution of biannual payment network releases across processors, internal technology platforms, and payment networks
Review network bulletins and requirements, determine business applicability and financial impact, coordinate implementation, and validate accuracy
Oversee payment network, processor, and vendor expenses through invoice review, reconciliation, and financial controls
Identify discrepancies, prevent unnecessary expense, protect merchant and bank revenue, and ensure accurate application of contractual and network economics
Lead annual volume-tier reviews and client pricing incentive changes
Establish validation processes and resolve discrepancies or implementation issues
Represent merchants and the business with payment networks, regulators, processors, and industry participants
Assess operational and financial impacts and establish data, reporting, controls, and operating processes
Own and strengthen the risk and control framework, process inventories, and associated controls
Identify emerging risks and control gaps, escalate issues, and partner with Risk, Compliance, and Audit on remediation
Serve as a senior subject matter expert in interchange, network fees, merchant billing and pricing, acquiring and issuing economics, transaction flows, debit routing, network rules, and card regulations
Lead and develop a high-expertise payments team, preserve institutional knowledge, build subject matter experts, and establish succession and talent development
Automate manual processes

Requirements

What you’ll need

Deep, hands-on Merchant Services and payments industry expertise
Merchant acquiring and issuing economics expertise
Strong understanding of the four-party payments ecosystem
Interchange and network fee management, including interchange qualification/optimization
Knowledge of network pricing structures and assessments
Merchant pricing and billing expertise
Understanding of merchant discount economics, billing accuracy, revenue realization, expense management, and profitability
Merchant Services P&L management experience
Experience evaluating decisions through merchant/client and enterprise financial lenses
End-to-end transaction flow knowledge: authorization, clearing, settlement, funding, reconciliation, and exception management
Experience across card-present, card-not-present, and digital payment environments
Payment network rules and compliance expertise
Ability to interpret card-network mandates and rule changes and drive implementation
Payments regulatory acumen affecting merchant acquiring, debit, and interchange
Financial controls and operational discipline, including reconciliation, invoice validation, pricing/billing controls, revenue leakage identification, and expense recovery
Ability to lead an experienced team and provide strategic and hands-on leadership
Ability to automate manual processes
Ability to work 1st shift in the United States of America, 40 hours per week

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Benefits eligible
Access to paid time off
Resources and support to employees
Opportunities to learn, grow, and make an impact
Support for physical, emotional, and financial wellness through affordable, competitive and flexible benefits