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Bank of America

Financial Operations Executive – Merchant Mandates Oversight

Bank of America

. Lead a highly tenured team of approximately 35 Merchant Services payment subject matter experts .

Posted 10/21/2026full-timeUnited StatesMid-LevelSenior💰 $178,000 - $280,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in Merchant Services and payments, with a strong focus on financial controls, operational discipline, and the ability to drive strategic solutions that enhance merchant outcomes and profitability.

Highest-signal resume keywords
Merchant Services ExpertisePayments Regulatory AcumenInterchange ManagementFinancial ControlsEnd-to-End Transaction Flows

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Merchant PricingBilling AccuracyRevenue RealizationExpense ManagementP&L ManagementTransaction AuthorizationClearing and SettlementReconciliationException ManagementNetwork Pricing Structures
Soft Skills
Strategic LeadershipTeam DevelopmentProblem SolvingCommunicationStakeholder Engagement
Industry Keywords
Payments EcosystemNetwork RulesRisk and Control FrameworkMerchant ServicesDebit RoutingCard RegulationsFinancial Impact AnalysisInvoice ReviewExpense RecoveryRevenue Leakage Identification

About the role

Key responsibilities & impact
  • Lead a highly tenured team of approximately 35 Merchant Services payment subject matter experts
  • Provide strategic leadership while personally engaging in complex payments issues and driving solutions
  • Lead execution of biannual payment network releases across processors, internal technology platforms, and payment networks
  • Review network bulletins and requirements, determine applicability and financial impact, coordinate implementation, and validate accuracy
  • Oversee payment network, processor, and vendor expenses through invoice review, reconciliation, and financial controls
  • Identify discrepancies, prevent unnecessary expense, protect merchant and bank revenue, and ensure accurate contractual and network economics
  • Lead annual volume-tier reviews and client pricing incentive changes
  • Represent merchant and business interests with payment networks, regulators, processors, and industry participants
  • Maintain and strengthen the risk and control framework, identify emerging risks and gaps, and partner with Risk, Compliance, and Audit on remediation
  • Serve as senior subject matter expert across interchange, network fees, merchant billing and pricing, acquiring and issuing economics, transaction flows, debit routing, network rules, and card regulations
  • Lead and develop an experienced payments team, preserve institutional knowledge, and establish succession and talent development
  • Automate manual processes

Requirements

What you’ll need
  • Deep, hands-on Merchant Services and payments industry expertise
  • Merchant acquiring and issuing economics; understanding of the four-party payments ecosystem
  • Interchange and network fee management, including interchange qualification/optimization and network pricing structures
  • Merchant pricing and billing, merchant discount economics, billing accuracy, revenue realization, expense management, and profitability
  • Merchant Services P&L management
  • End-to-end transaction flows: authorization, clearing, settlement, funding, reconciliation, and exception management
  • Payment network rules and compliance; ability to interpret mandates and rule changes and drive implementation
  • Payments regulatory acumen affecting merchant acquiring, debit, and interchange
  • Financial controls and operational discipline, including reconciliation, invoice validation, pricing/billing controls, revenue leakage identification, and expense recovery
  • Ability to translate complex payment economics and operational requirements into strategies that improve merchant outcomes and business profitability

Benefits

Comp & perks
  • Discretionary incentive eligible; eligible to participate in the annual discretionary plan
  • Benefits eligible
  • Access to paid time off
  • Resources and support to employees
  • In-office culture with role-specific flexibility
  • Opportunities to learn, grow, and make an impact