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GFC Manager
Bank of America. Execute substantive money laundering, economic sanctions, fraud compliance, and operational risk practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in forecasting methodologies, capacity planning, and operational analytics, with a strong focus on developing staffing models and managing workforce planning. Proven ability to present complex data and recommendations to senior leadership while maintaining audit-ready documentation and governance standards.
Highest-signal resume keywords
Forecasting MethodologiesCapacity PlanningWorkforce ManagementOperational Performance AnalyticsAnti-Money Laundering (AML) Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ForecastingCapacity PlanningWorkforce PlanningOperations AnalyticsFinancial PlanningQuantitative AnalysisProductivity ModelingScenario AnalysisData AnalysisAudit-Ready Documentation
Soft Skills
Project ManagementWritten CommunicationVerbal CommunicationPresentation SkillsGovernance Mindset
Tools & Technologies
DashboardsManagement ReportsForecasting ToolsAnalytical Software
Certifications & Qualifications
Certified Anti-Money Laundering Specialist (CAMS)
Industry Keywords
Financial ServicesRegulatory ExaminationsComplianceGovernance ReviewsOperational Risk
About the role
Key responsibilities & impact- Execute substantive money laundering, economic sanctions, fraud compliance, and operational risk practices
- Develop, maintain, and execute operational volume forecasts for staffing, workforce planning, budgeting, and strategic decisions
- Build capacity plans translating forecasted demand into staffing requirements, hiring needs, productivity expectations, and resource strategies
- Develop staffing models using operational volumes, handling times, productivity, utilization, and span-of-control assumptions
- Execute quarterly and annual forecasting and capacity planning routines
- Prepare and consolidate weekly, monthly, quarterly, and annual workforce forecasting and capacity planning packages
- Present forecast assumptions, staffing recommendations, capacity risks, and workforce plans to Finance partners, senior leaders, and Executive Leadership
- Develop executive-ready presentations and communications explaining forecast drivers, staffing gaps, business impacts, and recommendations
- Collaborate with Finance, Operations, Risk, Compliance, Technology, and key stakeholders
- Conduct scenario analyses and sensitivity modeling
- Monitor forecast accuracy, operational trends, staffing performance, and capacity risks; recommend corrective actions
- Perform complex analysis of operational, workforce, financial, and portfolio data
- Build management reports, presentations, dashboards, and ad hoc analyses
- Manage forecasting, capacity planning, executive reporting, and governance deliverables
- Maintain audit-ready documentation supporting methodologies, assumptions, model changes, and capacity recommendations
- Support governance routines, internal audits, regulatory examinations, management reviews, and related escalations
- Drive forecast consistency, innovation, governance, and continuous improvement
Requirements
What you’ll need- Minimum of seven years of relevant experience
- Minimum 7 years of business and functional experience
- Minimum 3 years of direct experience in forecasting, capacity planning, workforce planning, workforce management, operations analytics, financial planning, or a related analytical discipline
- Knowledge of anti-money laundering (AML) and related AML legislation
- Experience developing operational forecasts and capacity plans supporting staffing, hiring, budgeting, and financial decision-making
- Experience translating forecasted demand into staffing requirements, workforce plans, productivity assumptions, and capacity recommendations
- Experience presenting forecast results, staffing recommendations, business cases, and capacity risks to Finance partners, senior leadership, and Executive Leadership teams
- Strong understanding of forecasting methodologies, capacity planning concepts, productivity modeling, workforce management practices, and operational performance analytics
- Strong quantitative and analytical skills
- Proven ability to operate independently with minimal oversight while managing multiple high-priority deliverables
- Exceptional project management, written, verbal, and presentation skills
- Demonstrated experience maintaining audit-ready documentation, methodologies, assumptions, and supporting analyses
- Strong governance and control mindset
- Desired: Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, Operations Research, Analytics, or related field, or equivalent work experience
- Desired: experience in financial services and/or a related government entity
- Desired: Certified Anti-Money Laundering Specialist (CAMS)
- Desired: 5+ years of forecasting, workforce planning, capacity planning, or workforce management experience
- Desired: experience supporting global operations, large-scale operational teams, or complex matrixed organizations
- Desired: experience supporting budgeting, forecasting, investment planning, financial planning, audits, regulatory examinations, compliance, or governance reviews
- Desired: Master's degree in a related field
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office culture supporting collaboration, engagement, and career development