GIS Learning & Development Program Manager

Bank of America

. Lead the GIS Learning & Development strategy aligned to business priorities, workforce plans, and future skill needs .

Posted 9/16/2026full-timeCharlotte • Colorado • United StatesMid-LevelSenior💰 $115,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Learning & Development strategies aligned with business priorities, focusing on workforce capability-building and compliance. Proficient in managing learning initiatives, analyzing skill gaps, and fostering a culture of continuous learning.

Highest-signal resume keywords

Learning Management Systems (LMS)Workforce Capability AssessmentsCybersecurity Workforce DevelopmentStakeholder ManagementData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Talent DevelopmentLeadership DevelopmentWorkforce PlanningTraining AnalyticsStrategy DevelopmentExecution ManagementSkill Gap AnalysisPerformance Improvement PlansRisk IdentificationChange Management

Soft Skills

Collaboration SkillsInterpersonal SkillsProblem-Solving SkillsCritical ThinkingCommunication Skills

Tools & Technologies

Microsoft Office (Excel, PowerPoint, Word)Learning Management Systems (LMS)

Industry Keywords

Enterprise Capability-BuildingContinuous LearningRegulatory TrainingCybersecurityOperational Organizations

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead the GIS Learning & Development strategy aligned to business priorities, workforce plans, and future skill needs
Establish governance, metrics, reporting, and oversight for learning performance, certifications, and compliance
Ensure adherence to mandatory, regulatory, and enterprise-required training programs
Partner with GIS leaders, the Academy, and enterprise stakeholders to define learning priorities and capability-building strategies
Drive workforce development across cybersecurity, technology, leadership, and professional skills
Oversee learning roadmaps, onboarding, career development, and succession planning programs
Manage end-to-end delivery of learning initiatives from needs assessment through implementation and measurement
Analyze workforce capabilities and learning outcomes to identify skill gaps and improve organizational readiness
Manage relationships with learning partners, vendors, and educational institutions
Provide executive reporting and insights while fostering a culture of continuous learning and knowledge sharing
Serve as the primary liaison between GIS and the Global Technology Academy
Translate business priorities into scalable learning and workforce development solutions

Requirements

What you’ll need

Experience operating in a highly matrixed, fast-paced enterprise environment with shifting priorities and ambiguity
Knowledge of talent development, leadership development, workforce planning, and enterprise capability-building practices
Experience supporting cybersecurity, technology, risk, or operational organizations
Ability to align learning and development strategies with business objectives and future-state operating models
Proven ability to develop strategy and drive execution from concept through delivery
Strong stakeholder management, facilitation, and collaboration skills, with the ability to build consensus and influence without direct authority
Excellent verbal, written, presentation, and active listening skills
Knowledge of learning management systems (LMS), workforce capability assessments, and training analytics
Proficiency in Microsoft Office applications (Excel, PowerPoint, and Word), including data analysis, reporting, and executive-level presentations
Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively
Self-motivated and results-oriented, with the ability to work independently and deliver with minimal direction
Demonstrated problem-solving, critical thinking, and issue-resolution skills, including effective escalation management
Solutions-focused, adaptable, and resilient, with the ability to navigate change and evolving business needs
Proven ability to coach, develop, and improve individual and team performance in a customer-centric environment
Experience identifying skill gaps, diagnosing root causes, and implementing effective development and performance improvement plans
Understanding of risk identification, mitigation, and reinforcement of a strong risk culture
Strong interpersonal skills with a track record of building relationships, fostering trust, and driving successful outcomes across stakeholders
Intellectual curiosity and a commitment to continuous learning and professional growth
Bachelor’s degree or equivalent work experience is desired
40 hours per week
1st shift (United States of America)

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees
In-office flexibility based on role-specific responsibilities and business needs
Opportunities to learn, grow, and make an impact
Career development opportunities
Support for physical, emotional, and financial wellness