Global AML Operations – Business Control Manager

Bank of America

. Lead and execute internal control discipline and operational excellence within the business controls organization .

Posted 10/2/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading internal control disciplines and operational excellence, with a strong focus on regulatory compliance, project management, and quality assurance practices. Proficient in data analysis and reporting, ensuring accuracy and effective communication with stakeholders at all levels.

Highest-signal resume keywords

Project ManagementRegulatory RemediationAML Regulations FamiliarityQuality Assurance PracticesAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Internal Control AssessmentRisk ManagementControl TestingData AnalysisProcess SimplificationQuality InspectionImplementation PlanningRegulatory CompliancePerformance ManagementGap Assessment

Soft Skills

Communication SkillsInterpersonal SkillsAttention to DetailSelf-StarterPresentation Skills

Industry Keywords

Operational ExcellenceBusiness ControlsQuality AssuranceRegulatory ExamsAuditStakeholder EngagementExecutive ReportingCase ManagementDashboard GovernanceFinancial Crimes

About the role

Key responsibilities & impact

Lead and execute internal control discipline and operational excellence within the business controls organization
Assess the design and effectiveness of the risk and control environment
Perform monitoring and testing of controls and identify issues and control improvements for remediation
Lead implementation of optimized controls and enhanced Quality Assurance practices
Manage performance and productivity of team members conducting quality inspection reviews
Ensure timely execution of QA activities, including control execution, case management, and results reporting
Manage and review operations front-line unit responses for regulatory exams, internal audits, and monitoring reviews
Ensure data accuracy and capture relevant information for inspection metrics and dashboard governance
Lead CDD requirements simplification and harmonization projects
Facilitate gap assessments driven by AML regulatory changes, audit issues, and regulatory remediation
Run regular routines with stakeholders across AML Operations, Global Financial Crimes, Risk, and Technology
Coordinate with support teams and stakeholders to ensure end-to-end process engagement and timely change implementation
Develop and document implementation plans based on gap assessment findings
Review and govern proposed operational procedure and process changes through governance forums
Use data to identify process simplification opportunities

Requirements

What you’ll need

Strong project management skills and proven track record of leading projects
Experience in procedure and policy implementation, regulatory remediation, or similar business controls activities
Familiarity with AML regulations
Ability to work accurately to tight deadlines in a demanding environment
Excellent written and verbal communication skills, including ability to tailor messaging to senior management
Ability to interact with people at all levels of the organization and organize data for executive-level reporting
Self-starter able to work independently with little guidance or direction
Ability to read and understand complex matters, anticipate risks, and summarize key information
Strong research and analytical skills and attention to detail
Strong presentation skills and ability to present key messages, recommendations, and information clearly, concisely, insightfully, and influentially
40 hours per week
Ability to work first shift in the United States of America

Benefits

Comp & perks

Affordable, competitive, and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Inclusive workplace and career development opportunities