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Global Financial Crimes – Business Control Manager
Bank of America. Lead assessment of the design and effectiveness of the risk and control environment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management, controls management, and quality assurance while driving continuous improvement and data excellence. Capable of leading teams, managing stakeholder relationships, and ensuring compliance with enterprise standards.
Highest-signal resume keywords
Controls ManagementRisk ManagementQuality AssuranceData AnalysisStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentControl TestingQuality InspectionData AccuracyTrend AnalysisMonitoringSurveillanceProcess ImprovementBudget ManagementStrategy Development
Soft Skills
Decision-MakingProblem-SolvingCoachingCommunicationTeam Management
Industry Keywords
Operational ServicesQuality Assurance PracticesRegulatory ExamsInternal AuditsContinuous Improvement
About the role
Key responsibilities & impact- Lead assessment of the design and effectiveness of the risk and control environment
- Support Client Operational Services and adherence to enterprise-wide standards
- Perform monitoring and testing of controls
- Identify issues and control improvements for remediation
- Lead implementation of optimized controls and enhanced Quality Assurance practices
- Manage team members conducting quality inspection reviews
- Ensure timely execution of QA activities, control execution, case management, and results reporting
- Manage and review front line unit responses for regulatory exams, internal audits, and monitoring reviews
- Ensure data accuracy and capture information for inspection metrics and dashboard reporting
- Model an inclusive environment and promote opportunity and inclusion
- Drive process and data excellence, innovation, and continuous improvement
- Communicate enterprise decisions, purpose, results, and team strategy
- Ensure risk discipline, controls, and culture are in place
- Coach and provide feedback to improve performance
- Manage expenses and budgets
- Assess talent and build organizational bench strength
- Deliver business outcomes through prioritization, inspection, delegation, and team management
Requirements
What you’ll need- Experience or knowledge in controls management
- Risk management skills
- Stakeholder management skills
- Strategy planning and development
- Continuous improvement skills
- Data and trend analysis
- Monitoring, surveillance, and testing
- Quality assurance
- Decision-making and problem-solving skills
- Ability to work 1st shift in the United States of America
- Ability to work 40 hours per week
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Career development opportunities
- Inclusive workplace and opportunity to build a career