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Bank of America

Global Financial Crimes Investigator – Consumer

Bank of America

. Perform end-to-end investigations or investigation support functions for external financial crimes across consumer or client-managed lines of business .

Posted 9/17/2026full-timeCharlotte • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting complex investigations related to financial crimes, including money laundering and fraud, while ensuring compliance with regulatory standards such as the Bank Secrecy Act. Proficient in data analytics and effective communication with law enforcement and stakeholders to manage risks and enhance operational integrity.

Highest-signal resume keywords
AML ComplianceFinancial Crimes InvestigationData AnalyticsACAMS CertificationRisk Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial Crimes TypologiesSuspicious Activity Reports (SARs)Microsoft ExcelFraud ManagementInvestigation ManagementRegulatory CompliancePolicies and Procedures ManagementReportingIssue ManagementTalent Development
Soft Skills
Critical ThinkingWritten CommunicationsCoaching
Tools & Technologies
External Research Tools
Certifications & Qualifications
ACAMS / Certified Anti-Money Laundering Specialist (CAMS)FINRA Licenses (SIE, Series 7, Series 4, Series 24)
Industry Keywords
Bank Secrecy Act (BSA)Financial ServicesLaw Enforcement LiaisonOperational RisksCompliance Risks

About the role

Key responsibilities & impact
  • Perform end-to-end investigations or investigation support functions for external financial crimes across consumer or client-managed lines of business
  • Conduct routine to complex investigations involving external fraud, money laundering, and terrorist financing
  • Act as liaison to law enforcement as required
  • Complete investigations while meeting or exceeding closure and quality metrics
  • Complete Suspicious Activity Reports (SARs) accurately and promptly for regulators and/or law enforcement
  • Report investigation facts to senior stakeholders to identify operational or compliance risks
  • Partner with Global Financial Crimes Management, Front Line Units, and other stakeholders to resolve investigations
  • Perform quality control, training, communications, guidance, monitoring scenario development/enhancement input and testing, and investigative support
  • Manage significant case inventory, prioritize cases by risk and management direction, and adhere to department SLAs
  • Research and analyze transaction information, customer data, public records, social media, and external research tools
  • Communicate with internal stakeholders and law enforcement to obtain information and documentation
  • Recommend follow-up and possible account closure for customers exceeding the Bank’s risk tolerance
  • Identify and escalate potential operational or compliance risks

Requirements

What you’ll need
  • Minimum of five years of relevant experience
  • 3 years’ experience with 1 year of relevant experience with AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies
  • Knowledge of the Bank Secrecy Act (BSA) relative to AML
  • Proficiency in Microsoft Excel and data analytics
  • Financial Services and/or related government entity experience desired
  • ACAMS / Certified Anti-Money Laundering Specialist (CAMS) certification desired
  • FINRA licenses including the SIE, Series 7, Series 4, and/or Series 24 desired
  • Experience in law enforcement and/or interacting with law enforcement desired
  • Bilingual ability in Spanish, Russian, Chinese/Mandarin, and/or Farsi desired
  • Bachelor’s Degree in a related field desired
  • Critical thinking
  • Fraud management
  • Regulatory compliance
  • Written communications
  • Investigation management
  • Policies, procedures, and guidelines management
  • Reporting
  • Risk management
  • Coaching
  • Issue management
  • Talent development

Benefits

Comp & perks
  • Inclusive workplace commitment
  • Opportunities to learn, grow, and make an impact
  • Support for teammates’ physical, emotional, and financial wellness
  • Recognition and rewards for performance
  • In-office culture with role-specific flexibility
  • 40 hours per week
  • 1st shift