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Bank of America

Global Financial Crimes Manager – Proficiency Coach

Bank of America

. Provide oversight of financial crimes investigation activities and end-to-end investigations support functions .

Posted 9/16/2026full-timeCharlotte • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in financial crimes investigation, regulatory compliance, and risk management while effectively leading teams and driving operational excellence. Proficient in coaching, analytical thinking, and delivering business outcomes through strategic planning and development.

Highest-signal resume keywords
Financial Crimes ExperienceManagement ExperienceCertified Anti-Money Laundering Specialist (CAMS)Regulatory ComplianceFraud Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Investigation ManagementRisk ManagementPolicies, Procedures, and Guidelines ManagementIssue ManagementReporting
Soft Skills
CoachingAnalytical ThinkingCritical ThinkingWritten CommunicationsTalent Development
Certifications & Qualifications
Certified Anti-Money Laundering Specialist (CAMS)
Industry Keywords
Financial ServicesFraudMoney LaunderingTerrorist FinancingSuspicious Activity Reports

About the role

Key responsibilities & impact
  • Provide oversight of financial crimes investigation activities and end-to-end investigations support functions
  • Manage a team of proficiency coaches supporting financial crimes investigations
  • Oversee investigative efforts related to fraud, money laundering, or terrorist financing
  • Review and approve cases and ensure timely and accurate regulatory reporting
  • Ensure Suspicious Activity Reports are completed accurately and submitted timely to regulators and/or law enforcement
  • Review investigation facts, escalate risk to senior stakeholders, and partner with Front Line Units to resolve issues
  • Lead quality control, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities
  • Evaluate internal controls and identify weaknesses or gaps
  • Model an inclusive environment and support company Great Place to Work goals
  • Demonstrate process knowledge, operational excellence, innovation, data-based decision making, and continuous improvement
  • Communicate enterprise decisions, purpose, and results and connect them to team strategy
  • Ensure proper risk discipline, controls, and culture
  • Provide coaching and feedback to improve performance
  • Manage expenses and budgets
  • Assess talent and build bench strength
  • Deliver business outcomes through prioritization, inspection, and delegation

Requirements

What you’ll need
  • Minimum of five years of financial crimes experience
  • 3 years minimum of management experience
  • Experience in financial services and/or a related government entity
  • Certified Anti-Money Laundering Specialist (CAMS) (desired)
  • Coaching
  • External Resource Management
  • Investigation Management
  • Regulatory Compliance
  • Issue Management
  • Policies, Procedures, and Guidelines Management
  • Risk Management
  • Strategy Planning and Development
  • Written Communications
  • Analytical Thinking
  • Critical Thinking
  • Fraud Management
  • Reporting
  • Talent Development
  • Ability to work 1st shift in the United States of America
  • 40 hours per week

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Opportunities to learn, grow, and make an impact
  • Inclusive workplace and career development opportunities