Global Financial Crimes Manager – Proficiency Coach

Bank of America

. Provide oversight of financial crimes investigation activities and end-to-end investigations or investigation support functions .

Posted 9/15/2026full-timeCharlotte • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial crimes investigation oversight, regulatory compliance, and risk management while fostering team development and operational excellence. Proficient in managing investigations related to fraud, money laundering, and terrorist financing, ensuring timely reporting and adherence to regulatory standards.

Highest-signal resume keywords

Financial Crimes Investigation ManagementRegulatory ComplianceCertified Anti-Money Laundering Specialist (CAMS)Coaching and Talent DevelopmentRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud ManagementInvestigation ManagementRegulatory ReportingAnalytical ThinkingCritical ThinkingPolicies, Procedures, and Guidelines ManagementIssue ManagementStrategy Planning and DevelopmentOperational ExcellenceData-Based Decision Making

Soft Skills

CoachingWritten CommunicationsTeam Strategy CommunicationPerformance ImprovementInclusive Environment Modeling

Certifications & Qualifications

Certified Anti-Money Laundering Specialist (CAMS)

Industry Keywords

Financial ServicesSuspicious Activity ReportsRisk DisciplineInternal ControlsGreat Place to Work Goals

About the role

Key responsibilities & impact

Provide oversight of financial crimes investigation activities and end-to-end investigations or investigation support functions
Manage a team of proficiency coaches supporting financial crimes investigations
Oversee investigative efforts related to fraud, money laundering, or terrorist financing
Review and approve cases and ensure timely and accurate regulatory reporting
Oversee Investigators or activities performing end-to-end financial crimes investigations
Ensure Suspicious Activity Reports are completed accurately and submitted timely to regulators and/or law enforcement
Review investigation facts, escalate risk to senior stakeholders, and partner with Front Line Units to resolve issues
Lead quality control, training, communications, guidance, monitoring scenario development and enhancement input and testing, or law enforcement liaison responsibilities
Evaluate internal controls and identify weaknesses or gaps
Model an inclusive environment and support company Great Place to Work goals
Demonstrate process knowledge, operational excellence, innovation, data-based decision making, and continuous improvement
Communicate enterprise decisions, purpose, results, team strategy, priorities, and contributions
Ensure proper risk discipline, controls, and culture
Provide coaching and feedback to improve performance
Manage expenses and budgets
Assess talent and build bench strength
Prioritize, inspect, delegate, and deliver business outcomes

Requirements

What you’ll need

Minimum of five years of relevant experience
Experience in financial services and/or a related government entity
Bachelor’s Degree in related field (desired)
Certified Anti-Money Laundering Specialist (CAMS) (desired)
Coaching
External Resource Management
Investigation Management
Regulatory Compliance
Issue Management
Policies, Procedures, and Guidelines Management
Risk Management
Strategy Planning and Development
Written Communications
Analytical Thinking
Critical Thinking
Fraud Management
Reporting
Talent Development
1st shift (United States of America)
40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact