Global Technology Program Manager

Bank of America

. Lead requirement development and maintenance of workspace analytics, dashboards, scorecards, and executive reporting .

Posted 10/26/2026full-timePennington • New Jersey • United StatesSeniorLead💰 $140,000 - $173,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analytics and reporting, with a strong focus on developing executive dashboards and performance measures. Proven ability to analyze complex datasets, support workplace strategy initiatives, and drive continuous improvement in reporting and data governance.

Highest-signal resume keywords

Business AnalyticsExecutive Dashboard DevelopmentData Governance ProcessesWorkplace StrategyCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOccupancy PlanningCapacity PlanningForecastingScenario ModelingPerformance MeasurementReporting AutomationAnalytical SupportProcess ImprovementKPI Development

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsAttention to Detail

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointReporting ToolsVisualization ToolsWorkplace Management SystemsOccupancy ToolsPortfolio Management Platforms

Industry Keywords

Workplace ManagementCorporate Real Estate AnalyticsWorkforce PlanningBusiness IntelligenceOccupancy Utilization

About the role

Key responsibilities & impact

Lead requirement development and maintenance of workspace analytics, dashboards, scorecards, and executive reporting
Analyze occupancy, capacity, utilization, allocation, and portfolio data to identify trends and opportunities
Develop standardized reporting methodologies and governance practices to ensure data integrity and consistency
Support recurring executive reporting and ad hoc analytical requests
Provide analytical support for workplace transformation initiatives, consolidations, restacks, refreshes, and location strategy efforts
Conduct scenario analysis and business impact assessments to support strategic decision making
Partner with stakeholders to evaluate workspace requirements and optimize resource allocation
Deliver recommendations balancing business needs, employee experience, and portfolio efficiency
Collaborate with Workplace Management, Business Support, Corporate Real Estate, Technology, and Line of Business partners
Consult with stakeholders to identify reporting requirements and analytical opportunities
Present findings and recommendations to senior leaders
Serve as a trusted advisor on workspace data, trends, and business performance metrics
Support cross-functional initiatives requiring analytical expertise and reporting alignment
Improve data quality, reporting automation, and analytical capabilities
Support integration and validation of data from multiple workplace and business systems
Develop KPIs and performance measures to monitor workspace effectiveness
Analyze employee workspace behaviors and portfolio performance to identify optimization opportunities
Lead process improvement initiatives to increase efficiency and reporting accuracy
Maintain documentation, business requirements, and reporting inventories
Promote continuous improvement, innovation, and operational excellence
Define program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working
Work with project sponsors, cross-functional teams, and project managers to develop scope, deliverables, resources, work plans, budgets, and timing for change initiatives
Monitor task execution, program milestones, plans, progress, and KPIs
Analyze and overcome program risks and produce reports for managers and stakeholders
Identify requirements for cross-functional teams and external vendors
Coordinate with program managers to resolve risks and opportunities across multiple projects
Meet with stakeholders to provide transparency into project issues and decisions, uncover root causes, identify opportunities, and make recommendations

Requirements

What you’ll need

7+ years of experience in business analytics, business intelligence, reporting, workforce planning, workplace strategy, corporate real estate analytics, finance, or related disciplines
Strong analytical and problem-solving skills with the ability to interpret complex datasets and communicate actionable insights
Advanced experience with Microsoft Excel, PowerPoint, and other reporting and visualization tools
Experience developing executive dashboards, scorecards, and management reporting
Strong verbal, written, and presentation communication skills
Demonstrated ability to manage multiple priorities in a fast-paced environment
Experience partnering with cross-functional stakeholders and senior leadership teams
Strong organizational skills and attention to detail
Experience supporting workplace management, corporate real estate, occupancy planning, or space utilization initiatives
Experience with forecasting, capacity planning, workforce planning, or scenario modeling
Knowledge of workplace management systems, occupancy tools, or portfolio management platforms
Experience developing automated reporting solutions and data governance processes
Ability to influence decision making through data-driven recommendations
Strong business acumen and strategic thinking capabilities
Experience working within a large, complex, matrixed organization
Continuous improvement mindset with experience identifying and implementing process efficiencies
1st shift (United States of America)
40 hours per week

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Benefits eligible
Access to paid time off
Resources and support to employees
Opportunities to learn, grow, and make an impact
Physical, emotional, and financial wellness support
Recognition and reward for performance