HR Manager – Manager Capability Coach

Bank of America

. Develop HR strategies for large, complex business units within a major Line of Business .

Posted 10/27/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing HR strategies and executing tactical plans to enhance organizational effectiveness. Proficient in coaching leadership, managing complex people matters, and utilizing data to drive insights and solutions.

Highest-signal resume keywords

Leadership CoachingRelationship ManagementData AnalysisProblem-SolvingHR Strategy Development

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CoachingPeople ManagementOrganizational EffectivenessCapability Gap IdentificationBehavior Change Influence

Soft Skills

Strong JudgmentCommunication SkillsInfluencing SkillsAccountability ReinforcementDiscretion with Confidential Information

Tools & Technologies

ExcelPowerPointWorkdayTeamsSharePoint

Industry Keywords

HR PoliciesLeadership EffectivenessOperational ExcellenceOrganizational HealthConsulting

About the role

Key responsibilities & impact

Develop HR strategies for large, complex business units within a major Line of Business
Develop and execute tactical plans supporting strategic objectives and organizational effectiveness
Build manager capability and strengthen leadership effectiveness across Consumer, Retail & Preferred
Provide individual and group coaching to improve leadership practices and team effectiveness
Advise managers on complex people matters, HR policies, and guidelines
Influence managers constructively and reinforce accountability
Identify capability gaps and emerging needs with HR and business leaders
Develop scalable coaching tools, resources, and group coaching solutions
Use data and feedback to evaluate coaching effectiveness and provide insights
Apply operational excellence, organizational health, risk, and inclusion perspectives
Manage high volumes of coaching and people matters independently
Partner with peers to share best practices and strengthen manager support

Requirements

What you’ll need

5+ years of HR, people management, leadership coaching, or related experience
Demonstrated experience coaching managers to strengthen leadership effectiveness and influence behavior change
Ability to influence, challenge, and provide candid feedback to managers, including resistance to feedback or change
Experience consulting with business leaders on complex employee and HR matters using established policies and guidelines
Strong judgment and problem-solving skills
Ability to operate independently and manage a high volume of competing priorities in a fast-paced, changing environment
Strong relationship management and consulting skills
Ability to identify capability gaps and translate them into scalable solutions
Ability to use data to identify trends, generate insights, and inform actions
Strong written and verbal communication skills
High integrity and discretion with confidential information
Experience with Excel, PowerPoint, Workday, Teams, SharePoint, or similar tools (desired)
Bachelor's degree or equivalent experience (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development