Human Resources Manager – Consumer Banking

Bank of America

. Develop and execute HR strategies and tactical plans for large, complex Consumer Banking business units .

Posted 10/27/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing HR strategies for large Consumer Banking units, with a strong focus on organizational effectiveness, talent management, and process improvement. Leverages data and technology to drive insights and enhance HR productivity while fostering a culture of inclusion and operational excellence.

Highest-signal resume keywords

HR Strategy DevelopmentLeadership CoachingData-Driven Decision MakingProcess ImprovementExecutive Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Talent ManagementSuccession PlanningPerformance ManagementWorkforce PlanningOrganizational DesignAnalytical SkillsProblem-SolvingRisk ManagementProcess StandardizationContinuous Improvement

Soft Skills

Influencing SkillsCollaborationAccountabilityAdaptabilityCommunication

Tools & Technologies

HR TechnologyAI ToolsData Analytics

Industry Keywords

Consumer BankingHR GeneralistHR SpecialistOrganizational HealthEmployee Engagement

About the role

Key responsibilities & impact

Develop and execute HR strategies and tactical plans for large, complex Consumer Banking business units
Serve as a strategic HR partner and trusted advisor to senior leaders
Coach leaders and managers on leadership capability, organizational effectiveness, and complex talent and people challenges
Use data and insights to identify trends and opportunities, diagnose issues, develop recommendations, and drive action
Lead key HR initiatives across Consumer Banking and coordinate stakeholders for effective execution
Own core HR processes, including approach development, execution coordination, progress monitoring, outcome analysis, and continuous improvement
Simplify, standardize, and scale HR processes and practices
Lead workforce planning, organization design, performance management, talent and succession planning, promotions, compensation, and employee engagement
Partner with Talent Acquisition, Compensation, Employee Relations, Talent and Learning, and other HR stakeholders
Use technology, data, and AI to improve HR processes, insights, and productivity
Apply an enterprise mindset focused on operational excellence, organizational health, risk management, opportunity and inclusion, and culture and conduct

Requirements

What you’ll need

5+ years of HR experience
Experience strategically advising and coaching senior leaders and managers on organization design, talent management, succession planning, and leader and team effectiveness
Ability to influence leaders, navigate differing perspectives, and drive decisions and action on complex people and organizational issues
Experience leading complex initiatives and processes from strategy and design through execution, measurement, and continuous improvement
Strong analytical and problem-solving skills, including using data to identify trends, diagnose issues, develop recommendations, and drive action
Ability to simplify, standardize, and improve processes while balancing business needs, employee experience, risk, and execution
Strong business acumen connecting business priorities with talent, organizational, and operational strategies
Ability to work across teams and functions to drive alignment, accountability, and consistent execution
Ability to operate independently and manage competing priorities in a fast-paced, complex, and changing environment
Strong executive communication skills, including developing concise messaging and polished presentations that synthesize complex information and support senior-level decision-making
40 hours per week
Desired: HR generalist/specialist experience in a large, complex organization
Desired: Experience improving processes across multiple teams or business areas
Desired: Experience using technology and AI to improve processes, insights, and productivity
Desired: Strong business acumen and risk management mindset

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office flexibility based on role-specific responsibilities and business needs