Investigations Analyst Manager

Bank of America

. Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations .

Posted 10/14/2026full-timeNewark • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop a high-performing team in investigative functions, while ensuring compliance with regulatory standards and enhancing operational efficiency through process improvements.

Highest-signal resume keywords

Leadership CapabilitiesAnti-Money Laundering ExperienceAnalytical SkillsCAMS CertificationInvestigative Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative Findings ReviewSuspicious Activity Reports (SARs)Risk ManagementTransaction MonitoringCase Management SystemsProcess ImprovementQuality ReviewPerformance MonitoringDecision-MakingCoaching and Development

Soft Skills

Verbal CommunicationWritten CommunicationAnalytical ThinkingProblem-SolvingOrganizational Skills

Tools & Technologies

Investigative SystemsCase Management ToolsTransaction Monitoring Systems

Certifications & Qualifications

CAMS Certification

Industry Keywords

Financial CrimesFraud InvestigationsRisk ManagementRegulatory ComplianceEmployee Development

About the role

Key responsibilities & impact

Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations
Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions
Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements
Support the timely and accurate completion of Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement
Monitor team performance and drive accountability for quality, productivity, and risk management standards
Conduct quality reviews and provide coaching to support employee development
Partner with senior leaders and business stakeholders to communicate investigative trends, risks, and case outcomes
Identify and implement process improvements that enhance operational efficiency and effectiveness

Requirements

What you’ll need

Demonstrated leadership capabilities with the ability to coach, develop, and motivate others
Strong verbal and written communication skills, including the ability to effectively present findings and recommendations
Excellent analytical, critical-thinking, and problem-solving abilities
Ability to make sound, risk-based decisions in a fast-paced environment
Flexible and adaptable with the ability to manage multiple competing priorities
Strong organizational and time-management skills
Proven ability to collaborate and build relationships across teams and organizational levels
Technical proficiency with the ability to quickly learn and navigate multiple investigative systems and tools
Demonstrated sense of urgency, accountability, and attention to detail
3+ years of experience in Anti-Money Laundering, Financial Crimes, Fraud, Investigations, or related risk management functions
Prior leadership, mentoring, or workflow coordination experience
Experience providing feedback, coaching, and performance guidance
Familiarity with transaction monitoring and case management systems
CAMS certification or willingness to obtain certification
Ability to work 1st shift in the United States of America
Ability to work 40 hours per week

Benefits

Comp & perks

Affordable, competitive, and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development
Full-time employment