Litigation Operations Support Analyst – Subpoena Processing

Bank of America

. Process third party subpoenas served on the bank for civil and criminal matters .

Posted 10/16/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing legal documents and compliance with state and federal laws, including the Right to Financial Privacy Act. Proven ability to communicate effectively with diverse audiences and maintain a high level of organizational effectiveness while managing a large caseload.

Highest-signal resume keywords

Legal Document ReviewCompliance with Right to Financial Privacy ActResearch and Document RetrievalAnalytical ThinkingPortfolio Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal Document InterpretationCase Management System ProficiencyRisk ManagementPipeline ManagementPortfolio Management

Soft Skills

Excellent Written and Verbal CommunicationAttention to DetailProblem-SolvingOrganizational EffectivenessClient-Service Orientation

Industry Keywords

Subpoena ProcessingCivil and Criminal MattersBanking ProductsState and Federal LawsCustomer Notification

About the role

Key responsibilities & impact

Process third party subpoenas served on the bank for civil and criminal matters
Review complex legal documents and log key information into the case management system
Apply state and federal laws to ensure proper service, customer notification, and Right to Financial Privacy Act compliance
Navigate dozens of systems to research and acquire responsive documents
Interact with law enforcement, agencies, and attorneys to negotiate scope, court appearances, and reasonable delivery deadlines
Maintain a large caseload with multiple moving parts
Accurately interpret legal documents
Manage caseload effectively
Submit timely and accurate responses to legal matters
Communicate effectively with external third parties
Make decisions with minimal support

Requirements

What you’ll need

Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance
Ability to research, identify, and retrieve responsive documents across a variety of banking products, systems, and platforms
Excellent written and verbal communication skills
Ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates
Strong attention to detail with a proven track record of delivering accurate and complete work product within required deadlines
Strong analytical, problem-solving, and decision-making skills
Ability to adapt to changing priorities and manage multiple projects simultaneously
Ability to work independently, exercise sound judgment, and require minimal supervision while maintaining a collaborative team mindset
Professional demeanor and strong client-service orientation
Attention to Detail
Organizational Effectiveness
Research
Analytical Thinking
Business Acumen
Ability to interpret relevant laws, rules, and regulations
Pipeline Management
Risk Management
Ability to work 1st shift
Ability to work 40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture with role-specific flexibility based on responsibilities and business needs