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Litigation Operations Support Analyst – Subpoena Processing
Bank of America. Process third-party subpoenas served on the bank in civil and criminal matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing legal documents and compliance with state and federal laws, including the Right to Financial Privacy Act. Proven ability to communicate effectively with diverse audiences while maintaining a strong client-service orientation.
Highest-signal resume keywords
Legal Document ReviewCompliance with Right to Financial Privacy ActPortfolio Management ExperienceAnalytical and Problem-Solving SkillsEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal Document InterpretationCase Management System ProficiencyResearch and Document RetrievalUnderstanding of State and Federal LawsDeadline Management
Soft Skills
Attention to DetailDecision-Making SkillsAdaptability to Changing PrioritiesCollaborative Team MindsetProfessional Demeanor
Industry Keywords
Third-Party SubpoenasCivil and Criminal MattersClient-Service OrientationSensitive Matter HandlingLarge Caseload Management
About the role
Key responsibilities & impact- Process third-party subpoenas served on the bank in civil and criminal matters
- Review complex legal documents and log key information into the case management system
- Apply state and federal laws to ensure proper service, customer notification, and Right to Financial Privacy Act compliance
- Navigate numerous systems to research and retrieve responsive documents
- Interact with law enforcement, agencies, and attorneys regarding scope, court appearances, and delivery deadlines
- Maintain a large caseload with multiple moving parts
- Accurately interpret legal documents
- Submit timely and accurate responses to legal matters
- Communicate effectively with external third parties
- Make decisions with minimal support
Requirements
What you’ll need- Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance
- Ability to research, identify, and retrieve responsive documents across banking products, systems, and platforms
- Excellent written and verbal communication skills
- Ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates
- Strong attention to detail and proven ability to deliver accurate, complete work within deadlines
- Strong analytical, problem-solving, and decision-making skills
- Ability to adapt to changing priorities and manage multiple projects simultaneously
- Ability to work independently, exercise sound judgment, and require minimal supervision
- Collaborative team mindset
- Professional demeanor and strong client-service orientation
- Patience, composure, and professionalism when handling sensitive or complex matters
- Ability to interpret relevant laws, rules, and regulations
- Ability to manage a large caseload and pipeline effectively
Benefits
Comp & perks- Affordable, competitive, and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office flexibility based on role-specific responsibilities and business needs