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Litigation Operations Support Analyst – Subpoena Processing
Bank of America. Process third-party subpoenas served on the bank for civil and criminal matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing legal documents and compliance with state and federal laws, including the Right to Financial Privacy Act. Proven ability to effectively communicate with diverse audiences and manage a large caseload while delivering accurate and timely responses to legal matters.
Highest-signal resume keywords
Legal Document InterpretationPortfolio ManagementRisk ManagementAnalytical Problem-SolvingEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementDocument ResearchCompliance InterpretationSubpoena ProcessingDeadline ManagementAttention to DetailDecision-MakingProject ManagementFinancial Privacy Act KnowledgePortfolio Analysis
Soft Skills
Client-Service OrientationActive ListeningAdaptabilityCollaborationProfessional Demeanor
Industry Keywords
Banking ProductsLegal ComplianceMortgageFinanceLaw Enforcement Interaction
About the role
Key responsibilities & impact- Process third-party subpoenas served on the bank for civil and criminal matters
- Review complex legal documents and log key information in the case management system
- Apply state and federal laws to ensure proper service, customer notification, and Right to Financial Privacy Act compliance
- Navigate numerous systems to research and acquire responsive documents
- Interact with law enforcement, agencies, and attorneys to negotiate scope, court appearances, and delivery deadlines
- Maintain a large caseload with multiple moving parts
- Accurately interpret legal documents
- Manage caseload effectively
- Submit timely, accurate responses to legal matters
- Communicate effectively with external third parties
- Make decisions with minimal support
Requirements
What you’ll need- Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance
- Ability to research, identify, and retrieve responsive documents across banking products, systems, and platforms
- Excellent written and verbal communication skills
- Ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates
- Strong attention to detail and proven ability to deliver accurate, complete work within deadlines
- Strong analytical, problem-solving, and decision-making skills
- Ability to adapt to changing priorities and manage multiple projects simultaneously
- Ability to work independently with minimal supervision while maintaining a collaborative team mindset
- Professional demeanor and strong client-service orientation
- Ability to interpret relevant laws, rules, and regulations
- Pipeline management
- Risk management
Benefits
Comp & perks- Affordable, competitive, and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office culture supporting collaboration, engagement, and career development
- Full-time schedule, 40 hours per week