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Litigation Operations Support Analyst – Subpoena Processing
Bank of America. Process third-party subpoenas served on the bank for civil and criminal matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing legal documents and compliance with state and federal laws, including the Right to Financial Privacy Act. Proven ability to communicate effectively with diverse audiences and maintain a high level of accuracy while managing a large caseload.
Highest-signal resume keywords
Legal Document InterpretationCompliance with State and Federal LawsCaseload ManagementEffective Communication SkillsAnalytical and Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementDocument ResearchCase Management System ProficiencyAttention to DetailDecision-MakingTime ManagementLegal CompliancePrivacy Law KnowledgeMulti-System NavigationProject Management
Soft Skills
Client-Service OrientationActive ListeningAdaptabilityCollaborationProfessional Demeanor
Industry Keywords
Subpoena ProcessingLegal MattersFinancial PrivacyBanking ProductsLaw Enforcement InteractionCivil and Criminal MattersTimely ResponsesCommunication TailoringMultiple Project ManagementExternal Third Party Communication
About the role
Key responsibilities & impact- Process third-party subpoenas served on the bank for civil and criminal matters
- Review complex legal documents and log key information into the case management system
- Apply state and federal laws to ensure proper service, customer notification, and Right to Financial Privacy Act compliance
- Navigate multiple systems to research and acquire responsive documents
- Interact with law enforcement, agencies, and attorneys regarding scope, court appearances, and delivery due dates
- Maintain a large caseload with multiple moving parts
- Interpret legal documents accurately
- Manage caseload effectively
- Submit timely and accurate responses to legal matters
- Communicate effectively with external third parties
- Make decisions with minimal support
Requirements
What you’ll need- Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance
- Ability to research, identify, and retrieve responsive documents across banking products, systems, and platforms
- Excellent written and verbal communication skills
- Ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates
- Strong attention to detail and proven ability to deliver accurate, complete work within deadlines
- Strong analytical, problem-solving, and decision-making skills
- Ability to adapt to changing priorities and manage multiple projects simultaneously
- Ability to work independently with minimal supervision while maintaining a collaborative team mindset
- Professional demeanor and strong client-service orientation
- Knowledge of state and federal requirements and privacy laws
- Ability to interpret legal documents
- Ability to navigate multiple systems
- 40 hours per week
Benefits
Comp & perks- Inclusive workplace commitment
- Opportunities to learn, grow, and make an impact
- Support for teammates’ physical, emotional, and financial wellness
- Recognition and rewards for performance
- In-office culture with role-specific flexibility