Market Financial Center Manager

Bank of America

. Support a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource .

Posted 10/27/2026full-timePalm Desert • California • United StatesJunior💰 $72,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to manage and develop teams effectively while driving operational excellence and delivering exceptional client experiences. Possesses financial acumen to interpret reports and make data-driven decisions that enhance profitability and mitigate risks.

Highest-signal resume keywords

Leadership ExperienceCustomer Service SkillsFinancial AcumenOrganizational SkillsBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ReportingData-Driven Decision MakingClient Retention StrategiesTalent DevelopmentExpense Management

Soft Skills

Interpersonal SkillsCoaching and MentoringEffective CommunicationProblem SolvingTeam Collaboration

Tools & Technologies

Microsoft Office

Industry Keywords

Consumer BankingFinancial ServicesMortgageRetailHospitality

About the role

Key responsibilities & impact

Support a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource
Operate as a backup financial center leader within a market
Manage client traffic, engage and appropriately route clients, and foster client retention
Manage business results through formalized management routines and coaching
Create a world-class client experience environment
Manage market-level initiatives prescribed by market leaders
Drive operational excellence
Foster an inclusive team environment and promote fair and respectful treatment
Make data-driven decisions and drive continuous improvement
Communicate clear and concise messages connecting contributions to business results
Identify, escalate, and resolve potential risks
Coach and develop team members through feedback
Manage expenses and demonstrate an owner's mindset
Recruit, onboard, develop talent, and support talent mobility
Deliver business results through effective team management, structure, and routines

Requirements

What you’ll need

Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
Ability to influence and collaborate with others outside of reporting authority to achieve shared goals
Proven customer service skills and ability to resolve problems independently or escalate as needed
Strong financial and business acumen, including experience leading managers and interpreting financial reports to drive profitability
Proven record of balancing risk and making sound decisions while achieving business goals
Strong interpersonal skills and ability to build and deepen relationships
Strong organizational skills, including managing multiple responsibilities, prioritizing and delegating
Strong verbal, non-verbal, written, presentation, and active listening skills
Proficiency in computer skills and professional programs, such as Microsoft Office
Ability to work weekends and/or extended hours and travel to any financial center within the defined market
One year of management experience including hiring, coaching and developing direct reports (desired)
Experience in consumer banking/financial services, mortgage, retail and/or hospitality (desired)
Bachelor's Degree in related field (desired)
Bilingual, fluent verbal and written (desired)
High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Access to paid time off
Resources and support to employees
Base salary compensation
Benefits eligibility