Market Financial Center Manager

Bank of America

. Support a cluster of financial centers in designated markets in the absence of the assigned financial center manager .

Posted 10/27/2026full-timeFort Worth • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership capabilities in managing financial centers, fostering client retention, and driving operational excellence. Proficient in coaching and developing talent while making data-driven decisions to achieve business goals.

Highest-signal resume keywords

Leadership ExperienceCustomer Service SkillsFinancial AcumenCoaching And DevelopmentBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ReportingData-Driven Decision MakingClient ManagementRisk ManagementMicrosoft Office Proficiency

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsPresentation SkillsActive Listening

Industry Keywords

Consumer BankingFinancial ServicesMortgageRetailHospitality

About the role

Key responsibilities & impact

Support a cluster of financial centers in designated markets in the absence of the assigned financial center manager
Operate as a backup financial center leader within a market
Manage client traffic, route clients appropriately, and foster client retention
Manage business results through formalized management routines and coaching
Create a world-class client experience environment
Manage market-level initiatives prescribed by market leaders
Drive operational excellence and ensure financial centers run effectively and cohesively
Foster an inclusive team and promote fair and respectful treatment
Make data-driven decisions and support continuous improvement
Communicate messages that connect team contributions to business results
Identify, escalate, and resolve potential risks
Coach and develop team members
Manage expenses and demonstrate an owner's mindset
Recruit, onboard, and develop talent and support talent mobility
Deliver results through effective team management, structure, and routines

Requirements

What you’ll need

Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
Ability to influence and collaborate with others outside of reporting authority
Proven customer service skills and ability to resolve problems independently or escalate as needed
Strong financial and business acumen, including experience leading managers and interpreting financial reports to drive profitability
Proven record of balancing risk and making sound decisions while achieving business goals
Strong interpersonal, organizational, communication, presentation, and active listening skills
Ability to manage multiple responsibilities, prioritize, and delegate
Proficiency in computer skills and professional programs such as Microsoft Office
Must be able to work weekends and/or extended hours
Must be able to travel to any financial center within the defined market
One year of management experience including hiring, coaching, and developing direct reports
Experience in consumer banking/financial services, mortgage, retail and/or hospitality
Bachelor's Degree in related field
Bilingual, fluent verbal and written
Minimum education requirement: High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Career development opportunities