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Bank of America

Market Financial Center Manager

Bank of America

. Support a cluster of financial centers in designated markets when the assigned manager is absent .

Posted 10/23/2026full-timeBellingham • Washington • United StatesJunior💰 $72,000 - $92,000 per yearWebsite

About the role

Key responsibilities & impact
  • Support a cluster of financial centers in designated markets when the assigned manager is absent
  • Operate as a backup financial center leader within a market
  • Manage client traffic, route clients appropriately, and foster client retention
  • Manage business results through formalized management routines and coaching
  • Create a world-class client experience environment
  • Manage market-level initiatives prescribed by market leaders
  • Drive operational excellence
  • Foster an effective client-centric and risk culture
  • Manage associates as applicable
  • Create an inclusive team and promote fair, respectful treatment
  • Apply process knowledge, data-driven decision-making, simplicity, and continuous improvement
  • Communicate messages that motivate and connect contributions to business results
  • Identify, escalate, and resolve potential risks
  • Develop team members through coaching and feedback
  • Manage expenses and demonstrate an owner’s mindset
  • Recruit, onboard, and develop talent and support talent mobility
  • Deliver business results through effective team management, structure, and routines

Requirements

What you’ll need
  • Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
  • Ability to influence and collaborate with others outside of reporting authority
  • Proven customer service skills and independent problem-solving ability
  • Strong financial and business acumen, including experience leading managers and interpreting financial reports
  • Proven ability to balance risk and make sound decisions while achieving business goals
  • Strong interpersonal, organizational, communication, presentation, and active listening skills
  • Proficiency in computer skills and professional programs such as Microsoft Office
  • Ability to work weekends and/or extended hours
  • Ability to travel to any financial center within the defined market
  • One year of management experience including hiring, coaching and developing direct reports
  • Experience in consumer banking/financial services, mortgage, retail and/or hospitality
  • Bachelor’s Degree in related field
  • Bilingual, fluent verbal and written
  • High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Opportunities to learn, grow, and build a career
  • Paid time off
  • Resources and support for employees
  • Base salary compensation
  • Benefits eligibility