Market Financial Center Manager

Bank of America

. Operate as a backup financial center leader within a market .

Posted 11/9/2026full-timeDallas • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities to foster a client-centric culture while managing financial center operations effectively. Proven skills in financial acumen, team management, and risk assessment to drive business results and enhance client experiences.

Highest-signal resume keywords

Leadership ExperienceFinancial AcumenCustomer Service SkillsTeam ManagementRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ReportingData-Driven Decision MakingCoaching and DevelopmentProblem ResolutionMicrosoft Office Proficiency

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsCollaboration SkillsActive Listening

Certifications & Qualifications

High School DiplomaGEDBachelor's Degree (Desired)

Industry Keywords

Consumer BankingFinancial ServicesMortgageRetailHospitality

About the role

Key responsibilities & impact

Operate as a backup financial center leader within a market
Manage client traffic, appropriately route clients, and foster client retention
Manage business results through formalized management routines and coaching
Create a world-class client experience environment
Manage market-level initiatives prescribed by market leaders
Drive operational excellence
Support a cluster of financial centers in designated markets in the absence of the assigned financial center manager
Manage as a business owner and foster a team environment
Instill an effective client-centric and risk culture
Ensure all aspects of the financial center run effectively and cohesively
Create an inclusive team where members are treated fairly and respectfully
Make data-driven decisions and drive continuous improvement
Communicate messages that motivate and connect contributions to business results
Identify, escalate, and resolve potential risks
Coach and develop team members through feedback
Manage expenses and demonstrate an owner’s mindset
Recruit, onboard, and develop talent
Deliver results through effective team management, structure, and routines

Requirements

What you’ll need

Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
Ability to influence and collaborate with others outside of reporting authority to achieve shared goals
Proven customer service skills and ability to resolve problems independently or escalate as needed
Strong financial and business acumen, including experience leading managers and interpreting financial reports to drive profitability
Proven record of balancing risk and making sound decisions while achieving business goals
Strong interpersonal skills and ability to build and deepen relationships
Strong organizational skills, including managing multiple responsibilities, prioritizing and delegating
Strong verbal, non-verbal, written, presentation, and active listening skills
Proficiency in computer skills and professional programs such as Microsoft Office
Ability to work weekends and/or extended hours
Ability to travel to any financial center within the defined market
High School Diploma / GED / Secondary School or equivalent
One year of management experience including hiring, coaching and developing direct reports (desired)
Experience in consumer banking/financial services, mortgage, retail and/or hospitality (desired)
Bachelor’s Degree in related field (desired)
Bilingual, fluent verbal and written (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Career development opportunities
Inclusive workplace culture
40 hours per week