Market Financial Center Manager

Bank of America

. Operates as a backup financial center leader within a market .

Posted 11/5/2026full-timeFort Worth • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop talent and foster a collaborative team environment while driving operational excellence and achieving business results. Proficient in financial acumen and customer service, with a focus on creating a world-class client experience.

Highest-signal resume keywords

Leadership ExperienceFinancial AcumenCustomer Service SkillsCoaching and DevelopmentOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ReportingData-Driven Decision MakingRisk ManagementTalent RecruitmentMicrosoft Office Proficiency

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsTeam CollaborationActive Listening

Certifications & Qualifications

Bachelor's DegreeHigh School Diploma / GED

Industry Keywords

Consumer BankingFinancial ServicesMortgageRetailHospitality

About the role

Key responsibilities & impact

Operates as a backup financial center leader within a market
Supports a cluster of financial centers in designated markets in the absence of the assigned financial center manager
Manages client traffic and appropriately routes clients
Fosters client retention and creates a world-class client experience environment
Manages business results through formalized management routines and coaching
Manages market-level initiatives prescribed by market leaders
Drives operational excellence and ensures financial centers run effectively and cohesively
Creates an inclusive team environment
Makes data-driven decisions and supports continuous improvement
Communicates messages that motivate and connect contributions to business results
Identifies, escalates, and resolves potential risks
Coaches and develops team members
Manages expenses and demonstrates an owner’s mindset
Recruits, onboards, and develops talent and supports talent mobility
Delivers business results through effective team management, structure, and routines

Requirements

What you’ll need

Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
Ability to influence and collaborate with others outside of reporting authority to achieve shared goals
Proven customer service skills and ability to resolve problems independently or escalate as needed
Strong financial and business acumen, including experience leading managers and interpreting financial reports to drive profitability
Proven record of balancing risk and making sound decisions while achieving business goals
Strong interpersonal skills and ability to build and deepen relationships
Strong organizational skills, including managing multiple responsibilities, prioritizing and delegating
Strong verbal, non-verbal, written, presentation, and active listening skills
Proficiency in computer skills and professional programs such as Microsoft Office
Ability to work weekends and/or extended hours and travel to any financial center within the defined market
One year of management experience including hiring, coaching and developing direct reports
Experience in consumer banking/financial services, mortgage, retail and/or hospitality
Bachelor’s Degree in related field
Bilingual (fluent verbal and written)
High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Career development opportunities
Inclusive workplace culture
Recognition and rewards for performance
Flexibility based on role-specific responsibilities and business needs