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Monitoring Analyst
Bank of America. Manage an assigned portfolio of software publishers and products through scheduled license refreshes, consumption updates, monitoring acceptance reviews, and risk evaluations .
Posted 10/30/2026full-timePennington • New Jersey • United StatesMid-LevelSenior💰 $87,000 - $145,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software asset management and license compliance, with a strong ability to interpret complex contracts and reconcile entitlements with usage data. Proficient in managing compliance risks and implementing effective controls to ensure adherence to software licensing agreements.
Highest-signal resume keywords
Software Asset ManagementLicense ComplianceContract InterpretationAnalytical SkillsCompliance Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software License ComplianceData AnalysisContract ReconciliationCompliance MetricsQuality AssuranceTesting AutomationSQLMicrosoft ExcelEnterprise Software Licensing ModelsDiscovery Tooling
Soft Skills
Stakeholder ManagementPresentation SkillsFacilitation SkillsIndependent WorkPrioritization
Tools & Technologies
Flexera FNMSServiceNow SAMSnowUSU/AsperaBusiness Intelligence Tools
Certifications & Qualifications
Software Asset Management CertificationIT Asset Management CertificationSoftware Licensing Certification
Industry Keywords
Enterprise PublishersCompliance CyclesSoftware Publisher AuditsTechnology RiskContract Management
Tech Stack
Tools & technologiesCloudOracleServiceNowSQL
About the role
Key responsibilities & impact- Manage an assigned portfolio of software publishers and products through scheduled license refreshes, consumption updates, monitoring acceptance reviews, and risk evaluations
- Validate contracts, amendments, purchase orders, entitlements, product records, applications, discovery data, manual consumption, and license metrics
- Interpret software agreements, EULAs, use rights, limitations of use, upgrade and downgrade rights, transferability provisions, deployment restrictions, and on-premises, hosted, or cloud usage terms
- Develop and document defensible compliance positions by reconciling entitlements with deployment or consumption data and tracing conclusions to applicable contract terms
- Investigate system-generated at-risk conditions, including over-deployment, expired subscriptions, and limitations-of-use concerns
- Resolve compliance issues or transition them to Remediation within established service levels
- Partner with Technology Product Managers and Product Owners to obtain attestations, clarify usage, collect manual data, and close discovery or ownership gaps
- Identify, quantify, document, and communicate software compliance exposure and potential financial impact
- Oversee the design and effectiveness of the risk and control environment supporting Client Operational Services
- Support monitoring and testing of controls by evaluating data to identify issues and control improvements
- Implement optimized controls and enhanced Quality Assurance practices to support business continuity
- Conduct and coordinate quality inspection reviews to enhance employee performance and control effectiveness
- Perform QA activities including executing controls, managing cases, and reporting results
- Execute initiatives involving testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities
- Support research for regulatory exams, internal audits, monitoring, and inspection reviews
- Evaluate data relevant to inspection metrics for governance and dashboard reporting
Requirements
What you’ll need- 3+ years of experience in software asset management, software license compliance, technology asset management, or equivalent consulting experience in a large, complex enterprise environment
- Demonstrated experience establishing and monitoring software license positions for multiple publishers and products
- Working knowledge of enterprise software licensing models and metrics, including user, device, processor or core, subscription, perpetual, concurrent, and custom metrics
- Ability to interpret complex contracts, amendments, order documents, EULAs, purchase records, and product-use rights and translate them into system configurations and compliance requirements
- Experience reconciling contractual entitlements with discovery, inventory, deployment, and manually collected usage data
- Ability to identify root causes, quantify compliance exposure, document conclusions, and define practical resolution or escalation paths
- Experience with a software asset management or license compliance platform such as Flexera FNMS, ServiceNow SAM, Snow, or USU/Aspera
- Advanced analytical skills, including experience working with large data sets using Microsoft Excel; working knowledge of SQL or business intelligence tools is beneficial
- Strong written, verbal, presentation, facilitation, and stakeholder-management skills
- Ability to manage multiple priorities, work independently with limited direction, and deliver accurate results in a complex and changing environmen.
- Experience with major enterprise publishers such as Microsoft, IBM, Oracle, Adobe, Broadcom, BMC, or similar vendors
- Experience supporting multiple annual compliance cycles, enterprise true-ups, software publisher audits, or remediation efforts
- Background in technology risk, procurement, contract management, engineering, discovery tooling, data analysis, or financial analysis
- Industry certification in software asset management, IT asset management, or software licensing
- 1st shift (United States of America)
- 40 hours per week
Benefits
Comp & perks- Discretionary incentive eligible; eligible to participate in the annual discretionary plan
- Benefits eligible
- Access to paid time off
- Resources and support to employees
- In-office culture supporting collaboration, engagement, and career development
- Opportunities to learn, grow, and make an impact