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Operations Consultant
Bank of America. Resolve complex day-to-day problems and research and execute complex transactions for a site or business unit .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan structure, credit regulations, and quality assurance processes, with a strong ability to analyze data and implement process improvements. Proficient in managing teams and facilitating complex transactions within the Syndicated and Corporate Lending environment.
Highest-signal resume keywords
Loan Structure KnowledgeQuality Assurance AnalysisMicrosoft Office ProficiencyLoan IQ Application KnowledgeSyndicated Lending Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Agreement InterpretationCredit Regulations KnowledgeLoan AccountingReconciliation SkillsProcess Improvement Analysis
Soft Skills
Problem SolvingCommunicationTeam ManagementCoachingCollaboration
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordLoan IQ
Industry Keywords
Syndicated LendingCorporate LendingCredit FulfillmentQuality AssuranceRoot Cause Analysis
About the role
Key responsibilities & impact- Resolve complex day-to-day problems and research and execute complex transactions for a site or business unit
- Advise on the design, development, and implementation of complex products, systems, and services in an operations environment
- Advise on projects and direct team activities related to special initiatives
- Provide technical expertise on business unit operations processes and implications for other operations groups
- Consult on present-state processes and develop alternative future-state approaches
- Facilitate implementations and guide program or initiative setup, execution, and control
- Identify and recommend responsibilities and accountabilities for key programs and projects
- Perform and ensure the effectiveness of quality assurance reviews for Syndicated and Corporate Lending Fulfillment teams
- Interpret loan agreements and related documents
- Verify loan agreement details and supporting documents in the system of record
- Communicate errors to business partners and track them to resolution
- Identify and escalate material or thematic processing issues
- Assess QA routines and implement process improvements
- Analyze QA data and recommend process, control, or system enhancements
- Prepare and manage reporting on errors, issues, and remediation activities
- Assist with complex root cause analysis
- May manage associates, including coaching, risk management, talent development, and business outcome delivery
Requirements
What you’ll need- Knowledge of loan structure, loan agreements and credit regulations
- Knowledge of loan accounting and reconciliations
- Ability to accurately interpret credit agreements and supporting loan documents
- Proficiency in Microsoft Office applications including Excel, PowerPoint, and Word
- Ability to analyze QA results to identify gaps in processes or controls
- Working knowledge of the Loan IQ application
- Ability to identify errors and track to resolution
- Ability to liaise across Operations and Technology teams for root cause analysis and process or system enhancements
- 3+ years of experience working in a credit fulfilment or syndicated loan processing area (desired qualification)
- Knowledge of Syndicated and Corporate Lending processes (desired qualification)
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Career development opportunities
- Inclusive workplace and teammate development support