Operations Consultant

Bank of America

. Resolve complex problems and research and execute complex transactions for a single site/business unit or smaller business units .

Posted 10/7/2026full-timePlano • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan structure, agreements, and credit regulations while effectively managing quality assurance processes and implementing operational improvements. Proficient in analyzing data to enhance processes and facilitate communication across teams for effective problem resolution.

Highest-signal resume keywords

Loan Structure KnowledgeCredit Regulations ExpertiseQuality Assurance AnalysisMicrosoft Office ProficiencySyndicated Lending Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan AccountingCredit Agreement InterpretationQA Data AnalysisRoot Cause AnalysisProcess Improvement

Soft Skills

Team ManagementCommunicationProblem Solving

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft WordLoan IQ Application

Industry Keywords

Syndicated LendingCorporate LendingCredit FulfillmentOperations Processes

About the role

Key responsibilities & impact

Resolve complex problems and research and execute complex transactions for a single site/business unit or smaller business units
Advise on the design, development, and implementation of complex products, systems, and services in an operations environment
Advise on projects and direct activities of a team related to special initiatives
Serve as a technical expert on business unit operations processes and implications for other operations groups
Consult on present-state processes, develop future-state approaches, and facilitate implementations
Identify and recommend responsibilities and accountabilities for key programs and projects
Perform and ensure the effectiveness of quality assurance reviews for Syndicated and Corporate Lending Fulfillment teams
Interpret loan agreements and related documents
Verify loan agreement and supporting document details in the system of record
Communicate errors to business partners and track them to resolution
Identify and escalate material or thematic processing issues
Assess QA routines and implement process improvements
Analyze QA data and recommend process, control, or system enhancements
Prepare and manage reporting on errors, issues, and remediation activities
Assist with complex root cause analysis
May manage associates and coach, develop, and support team members

Requirements

What you’ll need

Knowledge of loan structure, loan agreements and credit regulations
Knowledge of loan accounting and reconciliations
Ability to accurately interpret credit agreements and supporting loan documents
Proficiency in Microsoft Office applications including Excel, PowerPoint, and Word
Ability to analyze QA results to identify gaps in processes or controls
Working knowledge of the Loan IQ application
Ability to identify errors and track to resolution
Ability to liaise across Operations and Technology teams for root cause analysis and process or system enhancements
3+ years of experience working in a credit fulfilment or syndicated loan processing area (desired qualification)
Knowledge of Syndicated and Corporate Lending processes (desired qualification)

Benefits

Comp & perks

Affordable, competitive, and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Inclusive workplace and career development opportunities