Operations Project Consultant – Document Fulfillment Services

Bank of America

. Manage the end-to-end testing lifecycle for releases, business as usual, and enterprise initiatives .

Posted 10/2/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end testing lifecycle, including test planning, execution oversight, and risk management. Proficient in analyzing processes and coordinating with stakeholders to ensure successful implementation and validation of products and services.

Highest-signal resume keywords

End-To-End Testing Lifecycle ManagementPrint And Finish Software Solution (PFSS)Change ManagementJiraExcel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test PlanningExecution OversightUser Acceptance Testing (UAT)Postproduction ValidationRisk ManagementProcess AnalysisProject DocumentationChange Control CoordinationStatus ReportingWorkflow Improvement

Soft Skills

Analytical SkillsInterpersonal SkillsOrganizational SkillsTime-Management SkillsCommunication Abilities

Tools & Technologies

OctaneJiraExcelPowerPointMicrosoft Applications

Industry Keywords

High-Speed Roll To Roll PrintingInsertion EquipmentAutomated Document FactoryTesting DefectsStakeholder Relationships

About the role

Key responsibilities & impact

Manage the end-to-end testing lifecycle for releases, business as usual, and enterprise initiatives
Own test planning and approvals, execution oversight, status and reporting, change control coordination, site scheduling, and deployment/post-install validation
Coordinate daily testing initiatives and core functionality testing
Coordinate testing activities with User Acceptance Testers, production operations, Line of Business contacts, and project resources
Provide technology partners with artifacts for Base support user configuration updates
Support implementation of products/services and operational solutions
Perform postproduction validation
Attend project roadmap calls and determine testing needs based on project scope
Execute tests and communicate results to front line units, support partners, and management
Create test plans and UAT scripts and escalate testing defects
Provide strong risk management oversight of the operations area
Analyze current-state processes, operations, procedures, and workflows to identify pain points and solutions
Coordinate project tasks, track deliverables and statuses, and measure progress
Establish stakeholder relationships, communicate updates, and escalate issues
Create and maintain comprehensive project documentation
Identify improvement opportunities and support change execution

Requirements

What you’ll need

Advanced knowledge of high-speed roll to roll printing and insertion equipment
Advanced knowledge of Print and Finish Software Solution (PFSS) automated document factory workflow application or similar software
2 years’ experience in change management
Working knowledge of Octane
Working knowledge of Jira
Excellent analytical, interpersonal, organizational, and time-management skills
Strong written and oral communication abilities
Proficient in Excel, PowerPoint, and other Microsoft applications
Flexibility to work off-shift hours/days as required by the business
Bachelor’s degree or equivalent work experience (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Internal employees currently working from home remain eligible to apply
Potential flexibility based on role-specific responsibilities and business needs