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Operations Team Lead – Global Payment Operations
Bank of America. Oversee the Operations team and ensure deadlines, execution, and task coordination .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational accounting, including general ledger management and adherence to processes and regulations. Proven ability to lead teams, implement process improvements, and execute payment transactions while maintaining financial controls.
Highest-signal resume keywords
Operational Accounting ExperienceGeneral Ledger ManagementMS Excel ProficiencyLeadership SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational AccountingGeneral LedgerDebits and CreditsProcess ImprovementPayment ExecutionTransaction InvestigationsSanctions Screening
Soft Skills
Detail-OrientedSelf-MotivatedExcellent Communication SkillsAnalytical SkillsDecision-Making Skills
Tools & Technologies
Recon PlusPIXELedgerFDESBOSSContent NavigatorMSSBFTCashProTSYS
Industry Keywords
Operations ProceduresFinancial ControlsRisk AppetiteBusiness ImprovementsTeam Coordination
About the role
Key responsibilities & impact- Oversee the Operations team and ensure deadlines, execution, and task coordination
- Support continuous business improvements
- Review operations procedures and implement changes
- Ensure adherence to operations procedures
- Provide guidance to employees
- Handle exception requests and refer complex problems to a senior manager
- Deliver global wire transfers and ACH payments for internal and external bank clients
- Support end-to-end payment execution and transaction investigations
- Provide sanctions screening for transactions across multiple products
- Resolve day-to-day problems and execute business-unit deliverables
- Provide functional expertise to business-unit projects and initiatives
- Manage team workload and provide oversight and direction
- Maintain internal, operational, and financial controls within the business unit's risk appetite
- Review processes and implement process improvement opportunities
Requirements
What you’ll need- Minimum 1 year of operational accounting experience
- Working knowledge of applicable processes, policies, and regulations
- Previous experience with general ledger
- Proficient in MS Excel
- Thorough understanding of debits and credits
- Ability to multi-task and meet specific performance goals
- Excellent problem-solving skills
- Detail-oriented, self-motivated, and assertive
- Ability to work flexible schedules and adapt quickly to change
- Leadership skills
- Excellent verbal and written communication skills
- Ability to work well in a team environment and independently
- Excellent research, analytical, and decision-making skills
- Ability to work overtime as needed
- Experience with systems such as Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, CashPro, and TSYS is desired
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office culture supporting collaboration, engagement, and career development
- Full-time employment
- 40 hours per week