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Platform Engineer – AI Guardrails, OpenShift
Bank of America. Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in deploying and managing applications on Red Hat OpenShift and Kubernetes, with a strong focus on automation, security controls, and performance optimization. Proven ability to lead technical initiatives and mentor teams while ensuring high availability and compliance in regulated environments.
Highest-signal resume keywords
Red Hat OpenShift DeploymentCI/CD Pipeline ManagementLinux AdministrationInfrastructure Monitoring ToolsSecurity Controls Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OpenShiftKubernetesHelmPythonBashSplunkDynatracePrometheusGrafanaAPI Integration
Soft Skills
Analytical SkillsProblem-SolvingCommunicationLeadershipCollaboration
Tools & Technologies
CI/CD ToolsContainer RegistriesInfrastructure-as-CodeMonitoring ToolsDisaster Recovery Solutions
Certifications & Qualifications
Bachelor's Degree in Computer ScienceMaster's Degree in Data ScienceMIS or Equivalent Experience
Industry Keywords
Enterprise Security ControlsRegulated EnvironmentsFinancial ServicesGenAI/LLM ApplicationsAgile Environments
Tech Stack
Tools & technologiesGrafanaKubernetesLinuxOpenShiftPrometheusPythonSplunk
About the role
Key responsibilities & impact- Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines
- Manage OpenShift namespaces, resource quotas, storage, networking, routes, and network policies
- Onboard vendor container images and Helm charts into internal registries and drive remediation of image vulnerability findings
- Own platform availability, performance, and capacity, including scaling, latency, and throughput for services in the production request path
- Build and maintain infrastructure and application monitoring, logging, and alerting using tools such as Splunk, Dynatrace, Prometheus, and Grafana
- Lead production incident response, root cause analysis, permanent fixes, and vendor escalations
- Implement and maintain security controls including TLS certificates, secrets management, SSO/OAuth integration, encryption, and access management
- Design, document, and test high availability, backup, and disaster recovery/contingency procedures
- Automate environment builds, deployments, and code promotion across development, test, and production
- Create and maintain runbooks and support documentation, and transition operational support to production support teams
- Support application teams onboarding to the platform and troubleshoot API, authentication, and connectivity integration issues
- Mentor engineers and drive engineering standards across internal, offshore, and vendor teams
Requirements
What you’ll need- 10+ years of software, systems, or platform engineering experience supporting production applications
- Bachelor's or Master's degree in Computer Science, Data Science, MIS, or equivalent experience
- Hands-on experience deploying and operating workloads on Red Hat OpenShift or Kubernetes in production
- Experience supporting third-party/vendor enterprise platforms end to end, including installs, upgrades, patching, and vendor escalations
- Strong Linux (RHEL) administration and troubleshooting skills
- Experience with Helm, container registries, and CI/CD pipelines
- Scripting and automation experience with Python, Bash, or similar
- Experience with infrastructure and application observability tools such as Splunk, Dynatrace, Prometheus, or Grafana
- Working knowledge of enterprise security controls, including TLS certificates and trust stores, secrets management, SSO/OAuth, and role-based access
- Experience with high availability, capacity planning, performance tuning, and disaster recovery for production platforms
- Experience working in Agile environments
- Proven ability to lead technical initiatives and influence stakeholders
- Strong analytical, problem-solving, and communication skills
- Experience delivering technology solutions within large, regulated enterprise environments, preferably financial services
- Experience supporting platforms used by GenAI/LLM applications, or familiarity with AI guardrails, LLM evaluation, or AI observability tools
- Familiarity with LLM application frameworks such as LangChain or OpenAI-compatible APIs
- Experience with API gateways, proxies, and service integration patterns
- Experience with configuration management or infrastructure-as-code tooling
- Self-directed, collaborative working style and ability to quickly learn new technologies
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Annual discretionary incentive plan eligibility
- Paid time off
- Employee resources and support