Platform Manager – Enterprise Credit

Bank of America

. Develop and implement business strategies by managing platform development initiatives from idea creation through deployment .

Posted 9/21/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing platform development initiatives, including requirement gathering, user acceptance testing, and strategic vision definition. Proficient in analyzing customer needs and collaborating with technology teams to enhance user experience and streamline processes.

Highest-signal resume keywords

Software Development Lifecycle ExperienceProcess Design ExpertiseUnderstanding of Application Development ProcessFamiliarity with Python and SQLProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirement GatheringUser Acceptance TestingBusiness Case DevelopmentProcess Flow MappingAnalytical SkillsSQL Query WritingApplication DevelopmentPlatform Functionality EnhancementData Entry Process StreamliningCreative Problem Solving

Soft Skills

Professional Communication SkillsSelf-Starter AttitudeIndependence in WorkInterpersonal SkillsAdaptability

Tools & Technologies

JiraTableauCreditCenterGUSWorkplace

Industry Keywords

Enterprise CreditRegulatory RequirementsPolicies and StandardsBusiness StrategiesPlatform Development

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Develop and implement business strategies by managing platform development initiatives from idea creation through deployment
Identify customer needs, work with Technology on design options, and validate concepts
Develop business cases and conduct analyses with Technology and key operational stakeholders
Write business and functional requirements documentation
Build new functionality for theHUB, enhance or fix existing functionality, onboard new programs, and manage the platform’s strategic vision
Define the strategic vision for key user experience functionalities and identify opportunities to streamline data entry processes
Drive innovation and improve platforms used by bank employees and support organizations
Interact with platform and process design teams to facilitate solutions and remedies for deployment risks and issues
Lead end-to-end requirement gathering and release execution with Technology partners
Manage User Acceptance Testing execution and document evidence of success before release
Partner with Technology to plan, implement, and deploy business strategies
Understand how theHUB works and how it can support new processes
Work with Enterprise Credit process owners to develop target-state processes for onboarding onto theHUB
Work with Global Technology to triage issues escalated by platform users
Develop materials for stakeholders and senior leaders on theHUB’s strategic direction, functionality development progress, and system usage

Requirements

What you’ll need

3+ years experience working in the software development lifecycle
2+ years experience in process design
Strong understanding of the application development process, including planning, testing, and deployment activities
Understanding of programming concepts with some familiarity with Python, SQL, and database structures
Able to map and understand process flows
Able to manage projects of various sizes and complexity
Professional verbal, written, and interpersonal communication skills
Strong analytical skills with the capacity to find creative solutions for complex problems
Self-starter able to operate comfortably in a changing environment with minimal direction
Ability to work independently while keeping others aware of what is going on within the coverage area
Familiarity with credit platforms such as CreditCenter, GUS, and Workplace, etc. (desired)
Experience in Enterprise Credit (desired)
Familiarity working with policies, standards, procedures, and regulatory requirements (desired)
Able to develop high quality PowerPoint presentations (desired)
Experience using applications such as Jira and Tableau (desired)
Able to write and/or understand SQL queries (desired)

Benefits

Comp & perks

Affordable, competitive, and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development
Full-time employment
40 hours per week
1st shift