Process Design Consultant

Bank of America

. Analyze processes, document business case opportunities, and implement process improvement and transformation initiatives .

Posted 9/15/2026full-timePennington • Florida • United StatesMid-LevelSenior💰 $112,500 - $156,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process design, strategic planning, and business case development, with a strong focus on implementing process improvements and change management initiatives. Proficient in advanced analytics, data visualization, and stakeholder engagement to drive operational efficiency in Wealth Management and Financial Services.

Highest-signal resume keywords

Process Design ExperienceStrategic PlanningAdvanced Data AnalyticsProcess Mapping and ModelingSix Sigma Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementChange ManagementData-Driven Decision MakingBusiness Case DevelopmentRisk AssessmentControl PlansSIPOCRACI Process MapsAdvanced ExcelData Visualization

Soft Skills

Stakeholder ManagementExecutive PresenceStorytellingMentoringCritical Thinking

Tools & Technologies

VisioAnalytics ToolsData Visualization Tools

Certifications & Qualifications

Six Sigma Black BeltSix Sigma Green Belt

Industry Keywords

Wealth ManagementFinancial ServicesProcess EngineeringContinuous Process Improvement

About the role

Key responsibilities & impact

Analyze processes, document business case opportunities, and implement process improvement and transformation initiatives
Execute change initiatives to drive cost efficiencies, quality, productivity, and risk mitigation
Work with business leaders and subject matter experts across business and technology teams
Implement moderately complex solutions to optimize efficiency, reduce variability, and improve controls, quality, and sustainability
Gather information from Line of Business partners to identify and implement solutions
Establish and implement continuous process improvement models using process engineering best practices
Apply analytics and critical thinking to develop structured, design-oriented solutions with defined business case benefits
Lead enterprise change management deliverables, including project charters, SIPOC, RACI process maps, risk assessments, and control plans
Lead complex, cross-functional strategic initiatives across Wealth Management Operations and adjacent Merrill Lines of Business
Evaluate processes, organizational structures, and technologies to identify improvement opportunities
Propose mitigation strategies for risks and obstacles
Use advanced data analytics and visualization tools to develop target-state solutions
Build and present business cases to senior leadership
Mentor junior process designers
Engage executive stakeholders on analysis, status, and strategic recommendations

Requirements

What you’ll need

3+ years of process design experience including process, organization, and technology
3+ years of strategic planning, business model innovation, and business case development
Advanced analytical and critical thinking skills with experience in data-driven decision making
Strong executive presence and stakeholder management skills
Advanced process mapping and modeling skills using tools such as Visio
Expertise in storytelling and presentation, both written and verbal
Comfortable navigating new situations as an avid learner
Skilled at managing high degrees of complexity
Six Sigma Black / Green Belt certification (desired)
Advanced Excel and data visualization skills (desired)
Experience managing or supporting operations in Wealth Management and Financial Services (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Annual discretionary incentive plan eligibility
Paid time off
Resources and support to employees