Process Design Consultant II – Enterprise Credit

Bank of America

. Analyze processes and document business case opportunities .

Posted 11/2/2026full-timeUnited StatesMid-LevelSenior💰 $125,000 - $187,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process improvement and transformation initiatives within the Financial Services industry, focusing on operational excellence and strategic change management. Proficient in analyzing business processes, implementing solutions, and collaborating with stakeholders to drive efficiency and quality.

Highest-signal resume keywords

Process ImprovementChange ManagementFinancial Services ExperienceAgile MethodologyStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignBusiness AnalysisData AnalyticsRisk AssessmentSolution Design

Soft Skills

CollaborationCritical ThinkingCommunication

Tools & Technologies

ExcelPowerPointVisio

Industry Keywords

Credit OperationsTransformationOperational ExcellenceCommercial Credit

About the role

Key responsibilities & impact

Analyze processes and document business case opportunities
Implement process improvement and transformation initiatives supporting Operational Excellence objectives
Execute change initiatives to drive cost efficiencies, quality, productivity, and risk mitigation
Work with business leaders and subject matter experts
Ensure collaboration and transparency across integrated business and technology teams
Drive execution of solutions within budget and timeline
Assess and analyze current-state processes to identify simplification, automation, and performance improvement opportunities
Gather, challenge, and refine business requirements with stakeholders
Design end-to-end solutions improving efficiency, consistency, scalability, and user experience
Influence strategic transformation initiatives across the credit lifecycle
Implement moderately complex solutions addressing issues and risks, optimizing efficiency, reducing variability, and improving controls, quality, and sustainability
Work with Line of Business partners to identify and implement solutions for critical business challenges and opportunities
Establish continuous process improvement models using process engineering best practices and reusable technology solutions
Use analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions
Lead enterprise change management deliverables including project charters, SIPOC, RACI process maps, risk assessments, control plans, and related artifacts

Requirements

What you’ll need

5+ years of experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
Interest in learning new platforms and technologies
Proficient in Excel, PowerPoint, and Visio
Familiarity with Agile software development process
10+ years experience in Financial Services Industry
Understanding of Commercial Credit platforms and processes
Experience leading Transformation / Change initiatives and influencing stakeholders
40 hours per week availability
1st shift availability

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees
In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact