Process Design Consultant II – Enterprise Credit

Bank of America

. Analyze processes and document business case opportunities .

Posted 11/2/2026full-timeUnited StatesMid-LevelSenior💰 $125,000 - $187,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process improvement and transformation initiatives within the Financial Services industry, leveraging analytics and critical thinking to design end-to-end solutions that enhance efficiency and user experience. Proven ability to lead change management efforts and influence stakeholders effectively.

Highest-signal resume keywords

Process ImprovementChange ManagementFinancial Services ExperienceAgile MethodologyCredit Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignBusiness AnalysisData AnalysisSolution DesignRisk AssessmentProject ManagementPerformance ImprovementCost EfficiencyQuality ControlAutomation

Soft Skills

Stakeholder InfluenceCritical ThinkingCollaborationCommunicationLeadership

Tools & Technologies

ExcelPowerPointVisio

Industry Keywords

Credit LifecycleOperational ExcellenceTransformation InitiativesCommercial CreditProcess Engineering

About the role

Key responsibilities & impact

Analyze processes and document business case opportunities
Implement process improvement and transformation initiatives supporting Operational Excellence objectives
Execute change initiatives to improve cost efficiency, quality, productivity, and risk mitigation
Work with business leaders and subject matter experts across business and technology teams
Drive solution execution within budget and timeline
Assess current-state processes for simplification, automation, and performance improvement
Gather, challenge, and refine business requirements with stakeholders
Design end-to-end solutions improving efficiency, consistency, scalability, and user experience
Influence strategic transformation initiatives across the credit lifecycle
Implement moderately complex solutions to optimize efficiency, reduce variability, and improve controls, quality, and sustainability
Establish continuous process improvement using process engineering best practices and reusable technology solutions
Apply analytics and critical thinking to translate business issues into structured design-oriented solutions
Lead enterprise change management deliverables including project charters, SIPOC, RACI process maps, risk assessments, control plans, and related artifacts

Requirements

What you’ll need

5+ years of experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
Interest in learning new platforms and technologies
Proficient in Excel, PowerPoint, and Visio
Familiarity with Agile software development process
10+ years experience in Financial Services Industry
Understanding of Commercial Credit platforms and processes
Experience leading Transformation / Change initiatives and influencing stakeholders
First shift availability
40 hours per week

Benefits

Comp & perks

Inclusive workplace culture with opportunities to succeed, build a career, and contribute to shared success
Recognition and rewards for performance
Support for physical, emotional, and financial wellness
Affordable, competitive, and flexible benefits
Opportunities to learn, grow, and make an impact
Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Employee resources and support