Program Lead – Industry Benchmarking

Bank of America

. Support programs and projects for corporate change initiatives impacting how the bank does business, provides products or services, or executes functions .

Posted 10/9/2026full-timeUnited StatesSenior💰 $78,000 - $112,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program and project management, with a strong focus on collaboration, stakeholder engagement, and data analysis to drive corporate change initiatives. Proficient in developing strategic plans, managing resources, and delivering actionable insights to leadership.

Highest-signal resume keywords

Program ManagementStakeholder ManagementData AnalysisMicrosoft Office ProficiencyCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementProject ManagementData AnalysisProcess DesignStrategy Planning

Soft Skills

Collaboration SkillsInfluence SkillsCommunication SkillsFacilitation SkillsIndependent Judgment

Tools & Technologies

Microsoft PowerPointMicrosoft WordMicrosoft ExcelConfluence

Industry Keywords

Corporate Change InitiativesKPI TrackingBenchmarkingRisk ManagementEmerging Industry Trends

About the role

Key responsibilities & impact

Support programs and projects for corporate change initiatives impacting how the bank does business, provides products or services, or executes functions
Assist department managers with critical change initiatives
Communicate, influence, and negotiate vertically and horizontally to obtain or leverage resources
Deliver regulatory and executive materials and align results with program strategy, simplification, and new capabilities
Define program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working
Partner with sponsors, cross-functional teams, and project managers to develop scope, deliverables, resources, work plans, budgets, and timing
Track program milestones and statuses, develop program plans, and measure progress against KPIs
Analyze and mitigate program risks and produce reports for managers and stakeholders
Identify requirements for cross-functional teams and external vendors
Coordinate risk and opportunity resolution across multiple projects
Provide stakeholders with transparency into project issues and decisions and make recommendations
Maintain and enhance benchmarking dashboards comparing Bank of America performance against peer banks and industry benchmarks
Analyze dashboard trends and provide actionable insights to leadership
Coordinate monthly benchmarking and peer bank meetings
Manage Auriemma survey requests, including response collection, validation, submission, and participant distribution
Analyze survey results and prepare quarterly executive summaries
Lead and support peer bank forums on Claims, Digital Banking, Card, and Check topics
Maintain relationships with peer institutions
Monitor, research, and summarize emerging industry trends, fraud developments, and operational best practices
Participate in industry engagement sessions with Visa and Mastercard and communicate updates
Maintain peer group membership and participant lists
Manage the team's Confluence site
Partner with leadership in weekly review meetings
Track meeting outcomes, decisions, action items, and follow-up on commitments and deliverables

Requirements

What you’ll need

2+ years of experience in program or project management
Strong collaboration and influence skills at all levels
Exceptional written and verbal communication, facilitation, and stakeholder management skills
Ability to balance competing priorities and deliver against objectives
Comfort with basic analytics, including pulling reports, identifying trends, and turning data into actionable insights
Ability to work independently in a fast-paced environment while working cohesively in a team setting
Strong initiative and independent judgment
Ability to lead and coordinate complex projects, including assessments, communication plans, rollouts, meeting facilitation, and materials preparation
Proficient Microsoft Office skills, including PowerPoint, Word, and Excel
Experience with process design (desired)
Experience with strategy planning and development (desired)
Ability to work onsite in accordance with the workplace excellence policy if selected
40 hours per week
United States work location

Benefits

Comp & perks

Culture of caring and inclusive workplace
Opportunities to learn, grow, build a career, and make an impact
Support for physical, emotional, and financial wellness
Affordable, competitive, and flexible benefits
Annual discretionary incentive plan eligibility
Annual discretionary award based on individual, line of business/group, and company performance
Benefits eligibility
Paid time off
Employee resources and support