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Program Lead / Project Manager
Bank of America. Support intake, validation, refinement, and ongoing management of strategic initiative demand .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic initiative planning, demand management, and portfolio governance, with advanced proficiency in Power BI, Microsoft Excel, and SharePoint. Strong analytical and problem-solving skills support effective decision-making and stakeholder communication.
Highest-signal resume keywords
Power BI DevelopmentAdvanced Excel ProficiencyJira ExperienceStrategic Initiative PlanningDemand Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProcess AutomationTechnology EstimationFunding AnalysisPortfolio Governance
Soft Skills
Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationAttention to Detail
Tools & Technologies
Power BIMicrosoft ExcelSharePointJiraAgilePlan
Industry Keywords
Global Payments SolutionsPortfolio PlanningInvestment PlanningDemand ManagementAgile Methods
About the role
Key responsibilities & impact- Support intake, validation, refinement, and ongoing management of strategic initiative demand
- Support annual and in-year portfolio planning, prioritization, investment, and funding activities
- Coordinate and track technology estimation activities and help drive initiatives toward planning readiness
- Support managed backlog processes for unfunded and future-year demand
- Maintain planning data quality and support governance across planning systems and systems of record
- Develop and maintain operational, exception, control, and leadership reporting
- Build and enhance Power BI reports, data models, Excel analyses, and SharePoint solutions
- Support administration and effective use of Jira, AgilePlan, SharePoint, and related tools
- Partner with Program Managers, Executives, Product Owners, Technology, Finance, and other stakeholders
- Prepare analysis and reporting for governance, prioritization, funding, and portfolio decisions
- Identify opportunities to simplify, standardize, and automate manual processes
- Develop procedures, job aids, process documentation, and stakeholder communications
- Communicate priorities, risks, dependencies, deliverables, and support needs
Requirements
What you’ll need- 3 years of experience in a similar role
- Experience supporting or managing formal projects and/or relevant experience within Global Payments Solutions product or technology
- Strong analytical and problem-solving skills
- Advanced proficiency with Microsoft Excel, including complex analysis, data transformation, reconciliation, and reporting
- Experience developing reports, analytical tools, or workflow solutions supporting business processes and decision-making
- Ability to assess ill-defined problems, identify inputs and dependencies, and develop structured paths toward resolution
- Ability to manage competing priorities and coordinate work across multiple stakeholder groups
- Strong written and verbal communication skills
- Attention to data quality, accuracy, controls, and process discipline
- Experience with strategic initiative planning, investment planning, demand management, technology estimation, funding analysis, or portfolio governance
- Power BI development experience, including Power Query, data modeling, DAX, visualization, and self-service reporting
- SharePoint administration and/or development experience
- Jira experience
- AgilePlan experience
- Expert-level Excel capability
- Experience automating manual, spreadsheet-intensive, and email-intensive processes
- Microsoft Designer or comparable visual communication and design experience
- Working knowledge of Agile methods and cross-functional delivery environments
- Knowledge and proficiency with Copilot and other Bank AI tools
Benefits
Comp & perks- Inclusive workplace culture
- Opportunities to learn, grow, and build a career
- Support for physical, emotional, and financial wellness
- Affordable, competitive, and flexible benefits
- Annual discretionary incentive plan eligibility
- Paid time off
- Resources and support to make an impact