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Program Manager
Bank of America. Oversee programs and projects for corporate change initiatives affecting how the bank does business, provides products or services, or executes functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise with a focus on change initiatives, financial management, and stakeholder engagement. Proficient in utilizing methodologies such as SAFe and Agile to drive program success and deliver results.
Highest-signal resume keywords
End-To-End Project ManagementProgram Management SkillsFinancial Management ExperienceJIRA ProficiencyPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementProgram Increment PlanningRisk AnalysisTask Execution MonitoringScope DevelopmentDeliverable ManagementDecision-Governance StructuresReporting CadenceNegotiation SkillsCross-Functional Team Coordination
Soft Skills
Communication SkillsInfluencing SkillsRelationship BuildingProblem-Solving SkillsFacilitation Skills
Tools & Technologies
JIRARemedyRelease ManagerPPRTITGPST Applications
Certifications & Qualifications
PMP Certification
Industry Keywords
Financial IndustryGlobal Channels & Treasury TechnologySAFe MethodologyAgile PlanningContinuous Planning
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Oversee programs and projects for corporate change initiatives affecting how the bank does business, provides products or services, or executes functions
- Serve as the primary contact for department managers on critical change initiatives
- Communicate, influence, and negotiate vertically and horizontally to obtain or leverage resources
- Deliver regulatory and executive materials
- Ensure results align with program strategy, simplification, and new capabilities
- Define program controls, processes, procedures, reporting cadence, decision-governance structures, and ways of working with stakeholders
- Work with project sponsors, cross-functional teams, and project managers to develop scope, deliverables, resources, work plans, budgets, and timelines
- Monitor task execution, program milestones, statuses, plans, and key performance indicators
- Analyze, evaluate, and mitigate program risks; produce reports for managers and stakeholders
- Identify requirements for cross-functional teams and external vendors
- Coordinate with other program managers to identify risks and opportunities across multiple projects and negotiate efficient resolutions
- Meet with stakeholders to provide transparency into issues and service decisions, build relationships, uncover root causes, identify opportunities, and make recommendations
Requirements
What you’ll need- 7+ years of end-to-end project management experience
- At least 3+ years managing complex, end-to-end change
- Strong program management skills and ability to lead a team and drive results
- Knowledge of ITGPST applications; preference for understanding Global Channels & Treasury Technology applications
- Proficiency with GBT Change Management policies and procedures, including pre-QA/Inline QA, OTA, Steering, financial management, and overall program/project health
- Experience with JIRA, Remedy, Release Manager, and PPRT
- Extensive experience serving as the formal Project Manager within PPRT for multiple projects and programs
- Ability to schedule and facilitate regular and ad hoc meetings; formulate agendas and document minutes and action items
- Ability to provide project status on deliverables or escalate issues to senior leaders and executives
- Ability to negotiate with multiple parties and find acceptable compromise
- Financial management experience, including project-level forecasting, service provider negotiations, contract management, and change-control adherence
- Experience with SAFe, Agile Planning, Continuous Planning, Program Increment Planning, and scrum team engagement
- Bachelor’s degree (desired qualification)
- PMP Certification (desired qualification)
- Familiarity with SAFe methodology (desired qualification)
- Experience working in a financial industry (desired qualification)
Benefits
Comp & perks- Inclusive workplace commitment
- Opportunities to learn and grow
- Support for teammates’ physical, emotional, and financial wellness
- Recognition and rewards for performance
- In-office culture with role-specific flexibility