Program Manager

Bank of America

. Execute programs and associated projects with significant impact on Bank and Global Payments Solutions operations, client services, regulatory adherence, and functional execution .

Posted 10/13/2026full-timeUnited StatesSeniorLead💰 $117,000 - $175,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive program and project management expertise, with a strong focus on stakeholder engagement, risk management, and governance frameworks. Proficient in utilizing advanced tools for data analysis, process automation, and strategic initiative planning to drive successful outcomes.

Highest-signal resume keywords

Program ManagementStakeholder EngagementRisk ManagementAgile Delivery MethodsAdvanced Excel Capabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalyticsProcess AutomationProgram GovernancePayment ProcessingFinancial AnalysisBusiness Process ImprovementPortfolio ManagementAgile MethodologiesChange Management

Soft Skills

Communication SkillsCollaboration SkillsFacilitation SkillsNegotiation SkillsLeadership Skills

Tools & Technologies

Microsoft Office SuitePower BIJiraSharePointAgilePlan

Industry Keywords

BankingGlobal Payments SolutionsDigital Payments EcosystemEnterprise Change PolicyCross-Functional Initiatives

About the role

Key responsibilities & impact

Execute programs and associated projects with significant impact on Bank and Global Payments Solutions operations, client services, regulatory adherence, and functional execution
Apply program management discipline across strategic planning, portfolio governance, data analytics, process automation, and AI-enabled productivity
Prioritize work, identify critical paths, and meet deadlines
Serve as primary contact for stakeholders and senior leaders on critical change and special project initiatives
Develop program objectives, business outcomes, success criteria, and Program Charter with the Program Executive and Program Sponsor
Identify stakeholders, define roles and required outcomes, and assign key activities with project managers
Communicate, influence, and negotiate vertically and horizontally to obtain necessary resources
Drive stakeholder engagement and resolve gaps in program/project representation
Define responsibilities and accountabilities for program/project roles
Coach, guide, and provide direction to program/project teams
Establish approaches for program setup, execution, and control
Own and facilitate management routines in accordance with enterprise and PMO governance requirements
Manage program scope, timeline, and budget; assess health, risks, issues, and change controls
Analyze present-state conditions, develop alternative future-state approaches, and facilitate implementation
Integrate end-to-end business process knowledge into program planning and decision-making
Maintain the program-level TAR list and drive decisions to resolve items
Participate in program and project plan development and ensure adherence to schedules and critical paths
Act as escalation point for project managers and business stakeholders
Partner with Technology program managers to facilitate delivery across people, process, and technology

Requirements

What you’ll need

8+ years of project and/or program management experience leading complex, cross-functional initiatives
Strong knowledge of structured project management methodologies, practices, and governance frameworks
Track record of delivering large-scale programs on schedule, within scope, and on budget
Experience operating and leading within a matrixed organizational environment
Ability to assess ambiguous or ill-defined business problems and define objectives, workstreams, deliverables, and success measures
Exceptional stakeholder management and communication skills across all organizational levels, including senior leadership
Strong collaboration and facilitation skills; ability to align diverse viewpoints and drive consensus
Ability to lead cross-functional teams and navigate competing priorities in a fast-paced environment
Knowledge of the Bank's Enterprise Change Policy and Standards
Experience supporting program governance, risk management, issue management, status reporting, and executive communications
Advanced proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, Project, and Visio
Experience using project delivery and workflow management tools
Strong knowledge of payment products, payment processing, and digital payments ecosystems
Experience with strategic initiative planning, annual investment planning, demand management, technology estimation, funding analysis, portfolio management, and investment governance
Experience evaluating business cases, prioritization decisions, and funding tradeoffs across large portfolios
Working knowledge of Agile delivery methods, tools, and cross-functional product and technology delivery environments
Experience with Jira, including backlog management, work item tracking, workflow administration, reporting, and Agile team support
Experience with AgilePlan or similar demand, project, and portfolio management platforms
Advanced Power BI development skills, including Power Query, data modeling, DAX, dashboard development, visualization, and self-service reporting
Expert-level Excel capabilities for complex portfolio, financial, operational, and data analysis
Experience identifying, streamlining, and automating manual, spreadsheet-intensive, and email-driven business processes
SharePoint administration and/or development experience, including site architecture, permissions management, content governance, lists, libraries, and business solutions
Knowledge and proficiency with Microsoft Copilot and Bank-approved AI tools
Experience creating executive-ready presentations, dashboards, visual communications, and reporting solutions using SharePoint Designer, PowerPoint, or similar tools
Demonstrated ability to challenge conventional thinking, drive innovation, and implement practical improvements
Commitment to continuous improvement and enhancing client and employee experiences

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Annual discretionary award based on individual performance, line of business/group performance, and overall Company success
Benefits eligible
Access to paid time off
Resources and support to make an impact and contribute to sustainable growth
Opportunities to learn, grow, and make an impact
Inclusive workplace
Support for physical, emotional, and financial wellness
Recognition and rewards for performance
In-office flexibility based on role-specific considerations