Project Manager

Bank of America

. Manage cross-functional and inter-departmental projects for Line of Business products, processes, functions, and employee readiness .

Posted 9/29/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, change management, and process mapping, with a strong ability to collaborate across departments and manage risks effectively. Proficient in utilizing tools like Visio and Microsoft Excel to document workflows and track project performance.

Highest-signal resume keywords

Project ManagementChange ManagementProcess MappingControls ManagementIssue Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingProject ManagementChange ManagementControls ManagementIssue ManagementProcess Performance MeasurementWorkflow DocumentationData Movement MappingOperational Workflow CaptureProcess Design

Soft Skills

CollaborationStrategic ThinkingWritten CommunicationActive ListeningPrioritization

Tools & Technologies

VisioMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Cross-Functional ProjectsEmployee ReadinessChange InitiativesRisk ManagementStakeholder Engagement

About the role

Key responsibilities & impact

Manage cross-functional and inter-departmental projects for Line of Business products, processes, functions, and employee readiness
Partner with the business to develop plans to sustain change
Evaluate current methods and develop strategies to implement changes and project improvements
Oversee projects using appropriate tools to drive completion
Serve as a secondary point of contact to department managers for critical change initiatives
Track deliverables and statuses, develop project plans, and measure progress against key performance indicators
Lead project and remediation requirement documentation based on identified gaps and controls
Plan and organize projects using technology, change management, risk, and issue management tools
Navigate across Lines of Business and partner organizations, including Technology and Risk, to resolve decisions efficiently
Support adoption and sustainment of change initiatives and assess adoption risks
Develop, maintain, and report on an integrated delivery plan
Raise risks, develop mitigation plans, and escalate issues to stakeholders
Capture current-state operational workflows for the Horizontal Strategy team within Retail Credit Operations
Document data movement, provenance, decision points, and exception handling
Engage operational subject matter experts and document workflows to common syntax and methodology standards

Requirements

What you’ll need

Maps workflows and data from upstream sources through downstream outputs
Proficient in Visio or similar process mapping software
Proficient with Microsoft products including Excel and PowerPoint
Strong collaboration skills and strategic thinking
Knowledge of controls management
Knowledge of issue management
Knowledge of project management
Knowledge of change management
Knowledge of policies, procedures, and guidelines management
Knowledge of process management
Knowledge of process performance measurement
Strong written communications
Active listening
Prioritization
Process design
Process mapping
40 hours per week availability
First-shift availability in the United States of America

Benefits

Comp & perks

Inclusive workplace commitment
Opportunities to learn, grow, and make an impact
Support for teammates’ physical, emotional, and financial wellness
Recognition and rewards for performance
In-office culture with role-specific flexibility
Career development and talent mobility opportunities