Project Manager

Bank of America

. Manage cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness .

Posted 9/23/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing cross-functional projects, utilizing change management and risk management tools, and developing integrated delivery plans. Proficient in workflow mapping and data analysis to support operational improvements and decision-making.

Highest-signal resume keywords

Project ManagementWorkflow MappingChange ManagementRisk ManagementCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningData AnalysisPerformance MeasurementProcess ImprovementDocumentationOperational WorkflowsData ProvenanceException Handling

Soft Skills

Strategic ThinkingCollaboration

Tools & Technologies

VisioMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Cross-Functional ProjectsChange InitiativesRetail Credit OperationsIntegrated Delivery Plans

About the role

Key responsibilities & impact

Manage cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness
Partner with the business to develop plans to sustain change
Evaluate current methods and develop strategies to implement changes and project improvements
Oversee projects and use appropriate tools to drive completion
Serve as a secondary point of contact to department managers for critical change initiatives
Track deliverables and statuses, develop project plans, and measure progress against key performance indicators
Lead project and remediation requirement documentation based on identified gaps and controls
Plan and organize projects using technology, change management, risk, and issue management tools
Navigate Lines of Business and partner organizations, including Technology and Risk, to facilitate decision-making and resolution
Support adoption and sustainment of change initiatives and assess adoption risks
Develop, maintain, and report on integrated delivery plans; raise risks, develop mitigation plans, and escalate issues
Capture current-state operational workflows, data provenance, decision points, and exception handling for Retail Credit Operations
Engage operational subject matter experts and document workflows to a common syntax and methodology
Establish a data-focused foundation for downstream normalization, capability alignment, and horizontal technology design

Requirements

What you’ll need

Maps workflows and data from upstream sources through downstream outputs
Proficient in Visio or similar process mapping software
Proficient with Microsoft products including Excel and PowerPoint
Strong collaboration skills and strategic thinking
40 hours per week
1st shift in the United States of America

Benefits

Comp & perks

Inclusive workplace commitment
Opportunities to learn, grow, and make an impact
Support for teammates’ physical, emotional, and financial wellness
Recognition and rewards for performance
Flexible work arrangements based on role-specific considerations
Career growth and talent mobility opportunities
Coaching and feedback
Onboarding and professional development opportunities