Quantitative Operations Associate – Volume & Capacity Modeler

Bank of America

. Develop and maintain volume forecasting, capacity planning, and resource optimization models .

Posted 9/15/2026full-timeChicago • Arizona • United StatesJuniorMid-Level💰 $84,600 - $130,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in volume forecasting, capacity planning, and resource optimization using advanced predictive modeling and simulation techniques. Proficient in statistical software and data visualization tools, with strong communication skills to present complex analyses to stakeholders.

Highest-signal resume keywords

Volume ForecastingCapacity PlanningPredictive ModelingStatistical Software ProficiencyData Visualization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Linear RegressionTime-Series ModelingDiscrete Event SimulationOptimization TechniquesData MiningSASPythonRSQLExcel

Soft Skills

Problem SolvingCollaborationCommunicationInterpersonal SkillsSelf-Motivation

Tools & Technologies

CopilotArenaTableauSAS ORGAMSXPRESSCPLEX

Industry Keywords

Model Risk ManagementOperational Volume ForecastingFinancial PlanningBanking Industry AnalyticsRisk Management Standards

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Develop and maintain volume forecasting, capacity planning, and resource optimization models
Partner routinely with Front Line Units (FLUs) to ensure model accuracy
Conduct routine model production and performance presentations with executive leadership
Evaluate new opportunities and implement enhancements to capacity model inputs, processes, and outputs
Assist in driving volume and capacity modeling consistency and innovation across the team
Modernize existing volume forecasting and capacity models using advanced predictive modeling, simulation, and optimization techniques
Help with documentation and efforts to adhere to Model Risk Management (MRM) guidelines
Support optimal staffing levels across Global Operations
Work with the Data & Modeling - Resource Analytics team in Global Operations Data, Reporting & Operations Management

Requirements

What you’ll need

Bachelor’s degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field
2+ years of experience in quantitative roles modeling complex processes
Fundamental understanding of linear regression and time-series modeling, discrete event simulation, and/or optimization techniques, through education or professional experience
Proficient in MS Office, particularly Excel
Experience with Copilot
Experience with SAS, Python, R, or similar statistical software
Ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration
Strong communication and interpersonal skills, specifically the ability to communicate complex ideas clearly and concisely to key stakeholders
Natural curiosity and drive to answer important business questions
High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment
Master’s degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field (desired)
Prior operational volume forecasting, capacity planning, or financial planning experience (desired)
Experience with Arena or similar discrete event simulation software (desired)
Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software (desired)
Experience with Tableau or other data visualization software (desired)
Data mining experience using SQL/SAS querying (desired)
Prior Banking industry analytics and modeling experience, specifically with models that adhere to standards set by a risk management governing body (desired)

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Industry-leading benefits
Access to paid time off
Resources and support to employees
In-office flexibility based on role-specific responsibilities and business needs
Opportunities to learn, grow, and make an impact