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Bank of America

Registered Academy Manager – Wealth Management

Bank of America

. Facilitate onboarding, core, and upskill Academy programs virtually and/or in the classroom .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $84,500 - $108,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coaching and developing employees within a customer-centric environment, with a strong focus on performance improvement and effective action plan execution. Proficient in managing onboarding programs and ensuring compliance with internal and regulatory policies.

Highest-signal resume keywords
Coaching And DevelopmentPerformance Action PlansSeries 7 LicenseSeries 66 LicenseCustomer-Centric Environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Onboarding ProgramsAssessment DeliveryBehavior Gap IdentificationProficiency Gap AnalysisProgram CoordinationLogistics ManagementContent FeedbackPost-Program CheckpointsTechnology Access ManagementCalendar Planning
Soft Skills
Interpersonal SkillsOrganizational SkillsProblem SolvingStrong Communication SkillsFollow-Up Skills
Certifications & Qualifications
Series 7 LicenseSeries 66 License
Industry Keywords
Wealth ManagementClient AssociatesRegulatory PoliciesPerformance ImprovementEmployee Development

About the role

Key responsibilities & impact
  • Facilitate onboarding, core, and upskill Academy programs virtually and/or in the classroom
  • Deliver assessments, manage practice pods, call calibration sessions, practice sessions, and simulator workshops
  • Identify behavior and proficiency gaps, develop action plans, and coach participants
  • Manage program outreach, coordination, logistics, communications, calendar planning, escalations, and technology access
  • Partner with Academy content design teammates to provide feedback on content, curriculum, and programs
  • Enforce internal and regulatory policies, procedures, and processes throughout new-to-role programs
  • Conduct post-program completion checkpoints to assess understanding and accelerate proficiency
  • Participate in Line of Business leadership routines and initiatives
  • Provide stakeholders with feedback on teammate development and program updates
  • Oversee 25+ employees throughout their new-hire learning experience
  • Partner with local Market Client Relationship Managers to deliver a consistent onboarding experience for Wealth Management Client Associates

Requirements

What you’ll need
  • Proven ability to coach and develop employees driving proficiency and performance in a customer-centric environment
  • Must have previous 3+ years of Merrill experience
  • Series 7 and Series 66 (or equivalent) licensed
  • Proven ability to diagnose root cause/skill gaps and develop and execute effective performance action plans
  • Demonstrated problem solving, strong follow-up skills, and ability to escalate and gain resolution
  • Strong interpersonal skills
  • Strong organizational skills and ability to manage multiple responsibilities and prioritize
  • Strong communication skills, including verbal, non-verbal, written, and presentation skills
  • Bachelor's degree or equivalent work experience (desired)
  • Minimum education: High School Diploma / GED / Secondary School or equivalent
  • 40 hours per week
  • 1st shift (United States of America)

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Opportunities to learn, grow, and make an impact
  • Paid time off
  • Resources and support to employees
  • Annual discretionary incentive plan eligibility