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Relationship Banker
Bank of America. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATMs .
Posted 9/24/2026full-timeLas Vegas • Nevada • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service technologies. Possesses critical thinking and problem-solving abilities to connect clients with tailored financial solutions.
Highest-signal resume keywords
Client EngagementCash HandlingFinancial Services KnowledgeSales ExperienceCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash TransactionsMobile BankingOnline BankingATM TechnologiesFinancial Products KnowledgeSales TechniquesOperational ExcellenceRisk ManagementTime ManagementProcess Adherence
Soft Skills
Relationship BuildingCollaborationMotivationAdaptabilityCritical Thinking
Certifications & Qualifications
Bachelor's DegreeAssociate's Degree
Industry Keywords
Financial ServicesClient ExperienceSales GoalsBusiness ManagementBusiness Administration
About the role
Key responsibilities & impact- Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATMs
- Accurately and efficiently process cash transactions
- Have deep conversations with clients to understand their financial and life priorities
- Connect clients with solutions that meet their financial goals
- Execute the bank’s risk culture and pursue operational excellence
- Build client relationships to meet financial needs
- Follow established processes, guidelines, laws, and regulations
- Partner with small business, lending, and investment experts to grow business knowledge and networks
- Manage financial center traffic, appointments, and outbound calls
- Drive the client experience
- Manage cash responsibilities
Requirements
What you’ll need- Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
- Effective collaboration and relationship-building abilities
- Passion, commitment, and drive to improve clients’ financial lives
- Confidence identifying solutions for new and existing clients
- Effective and confident communication skills
- Ability to learn and adapt to new information and technology platforms
- Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
- Strong critical thinking and problem-solving skills
- Ability to follow established processes, guidelines, laws, and regulations
- Efficient time and capacity management
- Must be able to work weekends and/or extended hours
- May be scheduled at any financial center location within a reasonable distance
- Experience in financial services and knowledge of financial services products and solutions (desired)
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals (desired)
- Six months of cash handling experience (desired)
- Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance (desired)
Benefits
Comp & perks- Benefits eligible
- Industry-leading benefits
- Paid time off
- Resources and support for employees
- Base salary compensation
- Predictable pay
- Flexible benefits supporting physical, emotional, and financial wellness