Relationship Banker

Bank of America

. Engage clients in the lobby and educate them about self-service resources .

Posted 11/11/2026full-timePlainsboro • New Jersey • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and relationship-building skills while effectively educating clients on mobile banking, online banking, and ATM transactions. Possesses critical-thinking abilities to identify solutions that align with clients' financial goals and adheres to established processes and regulations.

Highest-signal resume keywords

Client EngagementCash Transaction ProcessingFinancial Services ExperienceEffective Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingMobile BankingOnline BankingATM TransactionsSales ExperienceFinancial Needs AssessmentProcess AdherenceTime ManagementOperational ExcellenceRisk Culture Execution

Soft Skills

Relationship BuildingCollaborationEnthusiasmMotivationAdaptability

Industry Keywords

Financial GoalsClient ExperienceFinancial Center OperationsGuidelines ComplianceSmall-Business Partnerships

About the role

Key responsibilities & impact

Engage clients in the lobby and educate them about self-service resources
Assist clients with mobile banking, online banking, and ATM transactions
Accurately and efficiently process cash transactions
Hold deep conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and operational excellence standards
Build client relationships to meet financial needs
Follow processes, guidelines, laws, and regulations
Partner with small-business, lending, and investment experts
Manage financial-center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Effective collaboration and relationship-building skills
Passion, commitment, and drive to improve clients’ financial lives
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking transactions
Strong critical-thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Must be able to work weekends and/or extended hours
May be scheduled at any financial center within a reasonable distance
High school diploma, GED, secondary school, or equivalent required
Desired: financial-services experience and industry knowledge
Desired: one year of successful sales experience in a salary-plus-incentive environment with individual sales goals
Desired: six months of cash-handling experience
Desired: bachelor’s degree or business-relevant associate’s degree

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
Paid time off
Resources and support to employees
Benefits eligibility
Base salary; not incentive eligible