Relationship Banker

Bank of America

. Engage clients in the lobby and educate them about self-service banking resources .

Posted 11/10/2026full-timeRoseville • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client engagement and education regarding self-service banking resources, while effectively managing cash transactions and adhering to established processes and regulations. Strong ability to build relationships and identify solutions that align with clients' financial goals.

Highest-signal resume keywords

Client EngagementCash Handling ExperienceFinancial Services KnowledgeEffective Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking AssistanceOnline Banking AssistanceATM Transactions SupportFinancial Needs AssessmentRisk Culture ExecutionOperational ExcellenceTime ManagementSales ExperienceFinancial Center Operations

Soft Skills

Strong Work EthicCollaborationRelationship BuildingAdaptabilityCritical Thinking

Certifications & Qualifications

High School DiplomaGEDSecondary School Equivalent

Industry Keywords

Financial ServicesClient ExperienceRegulatory ComplianceSales EnvironmentFDIC Regulations

About the role

Key responsibilities & impact

Engage clients in the lobby and educate them about self-service banking resources
Assist clients with mobile banking, online banking, and ATM transactions
Accurately and efficiently process cash transactions
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build client relationships and meet financial needs
Follow established processes, guidelines, laws, and regulations
Partner with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Must be able to work weekends and/or extended hours
Ability to work at any financial center location within a reasonable distance
Strong work ethic and focus on results
Ability to collaborate effectively and build relationships
Ability to identify solutions for new and existing clients
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking
Strong critical thinking and problem-solving skills
Ability to follow established processes, laws, and regulations
Ability to efficiently manage time and capacity
FDIC hiring restrictions apply
Desired: financial services experience and industry knowledge
Desired: one year of successful sales experience in a salary-plus-incentive environment
Desired: six months of cash handling experience
Desired: bachelor's degree or business-relevant associate degree

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Paid time off
Resources and support to employees