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Relationship Banker
Bank of America. Engage clients in the lobby and educate them on self-service resources .
Posted 11/10/2026full-timeVallejo • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and relationship-building skills while effectively educating clients on self-service banking technologies. Possesses critical thinking and problem-solving abilities to connect clients with financial solutions and manage cash responsibilities.
Highest-signal resume keywords
Client EngagementCash Handling ExperienceFinancial Services KnowledgeEffective CommunicationProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash Transactions ProcessingMobile Banking AssistanceOnline Banking AssistanceATM TransactionsSales Experience
Soft Skills
Relationship BuildingCritical ThinkingAdaptability
Tools & Technologies
Self-Service Technologies
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Financial ServicesOperational ExcellenceRisk CultureLendingInvestments
About the role
Key responsibilities & impact- Engage clients in the lobby and educate them on self-service resources
- Assist clients with mobile banking, online banking, and ATM transactions
- Accurately and efficiently process cash transactions
- Conduct in-depth conversations to understand clients’ financial and life priorities
- Connect clients with solutions that meet their financial goals
- Execute the bank’s risk culture and strive for operational excellence
- Build relationships with clients to meet financial needs
- Follow established processes, guidelines, laws, and regulations
- Partner with experts in small business, lending, and investments
- Manage financial center traffic, appointments, and outbound calls
- Drive the client experience
- Manage cash responsibilities
Requirements
What you’ll need- Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
- Must be able to work weekends and/or extended hours
- May be scheduled at any financial center location within a reasonable distance
- Ability to learn and adapt to new information and technology platforms
- Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
- Strong critical thinking and problem-solving skills
- Effective communication and relationship-building skills
- Desired: Experience in financial services and knowledge of financial services products and solutions
- Desired: One year of successful sales experience in a salary plus incentive environment with individual sales goals
- Desired: Six months of cash handling experience
- Desired: Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
- Must adhere to applicable laws and regulations
- Subject to FDIC hiring restrictions related to specified criminal history
Benefits
Comp & perks- Industry-leading benefits
- Paid time off
- Resources and support for employees
- Base salary compensation
- Benefits eligibility