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Bank of America

Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATMs .

Posted 11/7/2026full-timeVentura • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and relationship building within the financial services sector, with a strong focus on cash handling, transaction processing, and educating clients on banking technologies. Proven ability to drive client experience and meet financial needs through effective communication and problem-solving skills.

Highest-signal resume keywords
Client EngagementCash Handling ExperienceFinancial Services KnowledgeSales ExperienceEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash Transactions ProcessingFinancial Products KnowledgeSales Goals AchievementATM Technology EducationOnline Banking EducationMobile Banking Education
Soft Skills
Critical ThinkingProblem-SolvingRelationship BuildingAdaptability
Certifications & Qualifications
High School DiplomaGEDAssociate's DegreeBachelor's Degree
Industry Keywords
Financial ServicesOperational ExcellenceRisk CultureClient ExperienceSelf-Service Technologies

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATMs
  • Accurately and efficiently process cash transactions
  • Conduct in-depth conversations to understand clients’ financial and life priorities
  • Connect clients with solutions aligned with their financial goals
  • Execute the bank’s risk culture and pursue operational excellence
  • Build client relationships to meet financial needs
  • Partner with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities

Requirements

What you’ll need
  • High School Diploma / GED / Secondary School or equivalent
  • Must be able to work weekends and/or extended hours
  • Must be able to travel to any financial center location within a reasonable distance
  • Experience in financial services and knowledge of financial services industry, products and solutions (desired)
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals (desired)
  • Six months of cash handling experience (desired)
  • Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance (desired)
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
  • Strong critical thinking and problem-solving skills
  • Effective communication and relationship-building skills
  • Ability to follow established processes, guidelines, laws, and regulations

Benefits

Comp & perks
  • Industry-leading benefits
  • Paid time off
  • Resources and support to employees
  • Base salary compensation
  • Full-time, benefits-eligible role