FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Relationship Banker
Bank of America. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking and ATM self-service resources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service banking solutions. Possesses critical thinking and problem-solving abilities to identify and connect clients with appropriate financial solutions.
Highest-signal resume keywords
Client Relationship ManagementCash Handling ExperienceFinancial Services KnowledgeEffective CommunicationSales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationFinancial Needs Assessment
Soft Skills
Enthusiastic Self-StarterStrong Work EthicCollaborationCritical ThinkingTime Management
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Financial ServicesSales GoalsOperational ExcellenceRisk CultureClient Experience
About the role
Key responsibilities & impact- Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking and ATM self-service resources
- Accurately and efficiently process cash transactions for clients
- Conduct deep conversations to understand clients’ financial and life priorities
- Connect clients to solutions that meet their financial goals
- Execute the bank’s risk culture and strive for operational excellence
- Build client relationships to meet financial needs
- Follow established processes, guidelines, laws and regulations
- Partner with experts in small business, lending and investments to grow business knowledge and network
- Manage financial center traffic, appointments and outbound calls
- Drive the client experience
- Manage cash responsibilities
Requirements
What you’ll need- High School Diploma / GED / Secondary School or equivalent
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Ability to collaborate effectively and build and nurture strong relationships
- Passion, commitment and drive to improve clients' financial lives
- Confidence identifying solutions for new and existing clients based on their needs
- Effective and confident communication; comfortable engaging all clients
- Ability to learn and adapt to new information and technology platforms
- Ability to educate clients on ATM, online banking and mobile banking self-service transactions
- Strong critical thinking and problem-solving skills
- Ability to follow established processes, guidelines, laws and regulations
- Efficient time and capacity management
- Ability to work weekends and/or extended hours, including potential scheduling at any financial center within a reasonable distance
- Experience in financial services and knowledge of financial services industry, products and solutions (desired)
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals (desired)
- Six months of cash handling experience (desired)
- Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance (desired)
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, build a career and make an impact
- Full-time schedule, 40 hours per week