Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist with self-service banking transactions .

Posted 10/2/2026full-timeCentral Falls • Rhode Island • United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and relationship-building skills while effectively processing cash transactions and educating clients on self-service banking solutions. Possesses a solid understanding of financial services products and a commitment to operational excellence and compliance with regulations.

Highest-signal resume keywords

Client Relationship ManagementCash Handling ExperienceFinancial Services KnowledgeSales ExperienceProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingSelf-Service Banking EducationFinancial Needs AssessmentOperational ExcellenceCompliance with RegulationsTime ManagementSales Goal AchievementATM and Online Banking KnowledgeMobile Banking EducationFinancial Services Products Knowledge

Soft Skills

Effective CommunicationRelationship BuildingMotivation and DriveCritical ThinkingCollaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Financial ServicesClient ExperienceRisk CultureSmall Business SolutionsInvestment Expertise

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with self-service banking transactions
Accurately and efficiently process cash transactions
Hold in-depth conversations to understand clients’ financial and life priorities
Connect clients with solutions that meet their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build client relationships to meet financial needs
Follow established processes and guidelines while adhering to applicable laws and regulations
Partner with small business, lending, and investment experts
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Collaborates effectively to build and nurture strong relationships
Passion, commitment and drive to improve clients’ financial lives
Ability to identify solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service transactions
Strong critical thinking and problem-solving skills
Follows established processes, guidelines, laws, and regulations
Efficient time and capacity management
Must be able to work weekends and/or extended hours, including possible scheduling at any financial center within a reasonable distance
Experience in financial services and knowledge of financial services products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Minimum High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Paid time off
Resources and support to employees
Benefits eligible