Relationship Banker

Bank of America

. Engage clients in the lobby and educate them on self-service banking resources .

Posted 11/4/2026full-timeStockton • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and relationship-building skills while effectively educating clients on self-service banking technologies. Possesses critical-thinking abilities to identify solutions that align with clients' financial goals and ensures compliance with established processes and regulations.

Highest-signal resume keywords

Client EngagementCash HandlingFinancial Services ExperienceEffective CommunicationProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash TransactionsMobile BankingOnline BankingATM TransactionsSales ExperienceFinancial Needs AssessmentProcess ComplianceTime ManagementTechnology AdaptationClient Solutions Identification

Soft Skills

Enthusiastic Self-StarterMotivatedCollaborationRelationship BuildingCritical Thinking

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeBachelor's Degree

Industry Keywords

Financial CenterRisk CultureOperational ExcellenceClient ExperienceSmall-Business Partnerships

About the role

Key responsibilities & impact

Engage clients in the lobby and educate them on self-service banking resources
Assist clients with mobile banking, online banking, and ATM transactions
Accurately and efficiently process cash transactions
Conduct in-depth conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and pursue operational excellence
Build client relationships to meet financial needs
Follow established processes, guidelines, laws, and regulations
Partner with small-business, lending, and investment experts to grow business knowledge and networks
Manage financial-center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Effective collaboration and relationship-building skills
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Strong critical-thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Desired: financial services experience and industry knowledge
Desired: one year of successful sales experience in a salary-plus-incentive environment with individual sales goals
Desired: six months of cash-handling experience
Desired: Bachelor's Degree or business-relevant Associate’s Degree
FDIC-related criminal-history hiring restrictions apply

Benefits

Comp & perks

Industry-leading benefits
Paid time off
Resources and support to employees
Base salary compensation
Predictable pay
Benefits eligibility