Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 11/11/2026full-timeEast Windsor • New Jersey • United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and financial services, with a strong focus on relationship-building and effective communication. Proficient in cash handling and educating clients on banking solutions while adhering to regulatory guidelines.

Highest-signal resume keywords

Financial Services ExperienceCash Handling ExperienceEffective Communication SkillsRelationship-Building AbilitiesSales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationCritical ThinkingProblem SolvingTime ManagementCapacity Management

Soft Skills

Enthusiastic Self-StarterMotivatedCollaborationAdaptabilityClient Engagement

Certifications & Qualifications

High School DiplomaGEDBachelor's DegreeAssociate's Degree in Business ManagementAssociate's Degree in Business AdministrationAssociate's Degree in Finance

Industry Keywords

Financial GoalsRisk CultureOperational ExcellenceFinancial Center ManagementSales GoalsFinancial ProductsFinancial Solutions

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions for clients as needed
Conduct deep conversations with clients to understand their financial and life priorities
Connect clients to solutions that meet their financial goals
Execute the bank's risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines while adhering to applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Effective collaboration and relationship-building abilities
Passion, commitment and drive to improve clients' financial lives
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication skills; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service transactions
Strong critical-thinking and problem-solving skills
Ability to follow established processes and guidelines and comply with laws and regulations
Efficient time and capacity management
Ability to work weekends and/or extended hours, including assignment to any financial center within a reasonable distance
Experience in financial services and knowledge of financial services industry, products, and solutions
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals
Six months of cash-handling experience
High School Diploma / GED / Secondary School or equivalent
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance (desired qualification)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Industry-leading benefits
Paid time off
Resources and support for employees